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Staples Content Program Manager in Framingham, Massachusetts

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

What you’ll be doing:

  • Supporting the management of content programs across all business units, including but not limited to the flow of content (i.e. approvals, creative, reporting, billing/budget reconciliation, etc.)

  • Ensuring that teams understand requirements and meet deliverable dates. Manage a project tracker for every initiative to ensure launch deadlines are met.

  • Help create, define & prioritize program opportunities including, but not limited to consolidating/delivering quality concerns, driving improvements, etc.

  • Become an internal & external advocate for core & syndicated content programs.

  • Lead Quarterly business reviews (QBRs) including meeting coordination, agenda, and meeting output.

  • Work with IT and vendors to manage implementation and troubleshoot technical issues on an on-going basis.

  • Manage reports, reconcile numbers for invoicing/budget tracking and monitor ongoing performance for initiatives relative to financial goals.

  • Develop and project manage short-term plans for mitigating risks and addressing opportunities.

  • Build relationships across the company, evangelizing and overall program impact

  • Drive efficiencies in process and reduce overall processing time

  • Operations/Project Management and Performance Management

  • Coordinate third party product and syndicated content for the Staples websites, including Retail & Canada.

What you bring to the table:

  • Strong verbal and written communication skills necessary

  • Ability to work independently and execute across multiple groups

  • Solid organizational skills, and ability to multi-task

  • Experience managing deadlines for multiple projects

Qualifications :

What’s needed- Basic Qualifications

  • 7+ years of related work experience

  • Strong Microsoft Office skills necessary

What’s needed- Preferred Qualifications

  • Bachelor's Degree

We Offer:

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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