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Staples Digital Operations eCommerce Intern in Framingham, Massachusetts


Staples US Retail Digital & eCommerce is looking for an enthusiastic intern to join our team and help activate our Brand strategy. Staples US Retail is on a journey to transform to be the leader in working and learning, and this role is part of the team to bring it to life for our customers. You’ll be a part of one of the most exciting seasons of the year at Staples US Retail – Back to School. And will have the opportunity to roll your sleeves up in a fast-paced, dynamic environment with a fantastic group of team- and results-oriented professionals.

In this role you can expect every day to be a little different than the day before, always having a keen eye on those things that most impact the customer experience. You will have administrative duties in developing and implementing our strategies and will collaborate with our team in all stages of our product development and project execution. Your insightful contribution will help develop, bring to market, expand, and maintain our digital and loyalty products. This internship will help you acquire skills and provide you with knowledge of various digital and loyalty strategies. Ultimately, you will gain broad experience and should be prepared to enter a fast-paced work environment.

Impact on Business & Key Responsibilities:

  • Create and review business requirements and standard operating procedures for digital and loyalty projects

  • Develop content for field and store communications if/as required

  • Provide administrative and operational support to community-based Omni-channel programs

  • Collaborate closely with cross-organizational stakeholders creating and publishing content on

  • Conduct periodical competitive analysis of Digital and Loyalty value propositions and offerings

  • Assist in the day-to-day execution and support of digital and loyalty initiatives as needed

Communication/Interactions :

  • Disciplined and detail-oriented personality

  • Strong desire to learn along with professional drive

  • Excellent verbal and written communication skills

  • Highly collaborative team player who is always ready to roll-up their sleeves and get the job done

  • Highly sensitive to privacy and information security, and their implications on the use of data

Experience with large enterprise, corporate ways-of-working both virtually and in person a nice to have


Essential skills and experience:

  • A college student or graduate who possesses a relevant degree or an equivalent level of real-life experience

Preferred skills and experience:

  • Excellent knowledge of MS Office

  • Passion for digital, mobile and e-commerce and its best practices; specific technical knowledge preferred

Click to learn more about the employee benefits, programs and perks offered at Staples. (

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.