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Staples Director, eCommerce Architecture and Engineering in Framingham, Massachusetts

Staples is business to business. You’re what binds us together.

At Staples our Digital Solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, Agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners, and deliver reliable, customer-centric technology services. If you want to be on the front lines, driving one of the greatest technology transformations of the 21st Century, you should join our team!

Our mission is to win market leadership as the online destination for workplace transactional and solution purchasing. To do so, we will deliver a world-class, high quality customer experience that engages with relevant content and offers, delights with own brands, and delivers workplace solutions.

What you’ll be doing:

This individual will partner with both the business and technical teams to innovate and deliver new features and enhancements for the Global ecommerce platform. This position focuses on providing eCommerce and related technology expertise and thought leadership on design, architecture, and platform build out of the customer facing/on-line support business solutions.

This position leads managers, architects, and engineers and interacts with other cross functional teams like Product Management, Project Management, Release Engineering, Operations teams etc. to develop innovative solutions that meet eCommerce market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development goals and principles.

Key job responsibilities include:

  • Lead the creation or evolution of the e-commerce architecture function/program.

  • Collaborates with the technical leadership in the design and development of the strategic direction and vision for ECommerce Architecture.

  • Champion the platform strategy in moving applications from legacy systems into open source technologies in the cloud

  • Build highly reliable, scalable micro services that can support many businesses/customers in a cross-channel/cross-device environment

  • Accountable for all activities and results of a broad functional area or multiple smaller functions

  • Ensures that performance standards are realistically set and attained

  • Provides leadership and direction and recommends strategy for area managed. Recommends course of action to VPs for approval on matters affecting the organization managed

  • Strong technical depth and vision for ecommerce into developing the next generation platforms for scalability/reliability

  • Focus on Innovation and how to enable/motivate the team in bringing in tech focus and experimenting ideas

  • Actively participate with VPs in establishing recommended organization structure for area managed, and developing organizational capability needed to execute strategy

  • Lead and facilitate the creation of governing principles to guide EComm Architectural decision making.

  • Develops and maintains e-commerce architecture in alignment with the overall Technology vision, supporting the strategic needs of the business.

What you bring to the table:

  • Customer Focus – at the end of the day, it is all about the customer experience, how we can improve it for our current customers and attract new ones to Staples. If driving that experience is your goal, then this may be the role for you.

  • Collaboration – this role requires strong collaboration across SDS and with other key business units at Staples. A successful candidate in this role can partner across a variety of teams and levels to achieve a common goal

  • Innovation – do you like to work on exciting technologies or think about new and better ways to do things? This will be a critical component of this position.

  • Communication – the ideal candidate for this role will be a strong communicator who can clearly present technical capabilities to our business partners

Qualifications :

What’s needed- Basic Qualifications

  • 10+ years of experience in technology related positions of increasing responsibility

  • Strong analytical, data-driven decision making and problem-solving skills, with attention to details

  • Ability to navigate large organizations, develop strong business partner relationships and build network

  • Outstanding influencing, communication and presentation skills

  • Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills

  • Open-source technologies, public/private cloud technologies.

What’s needed- Preferred Qualifications

  • Bachelor's degree in Information Technology OR Master’s degree in business, IT or related field

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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