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Metro South/West ETA, Inc Information Technology Manager in Framingham, Massachusetts

Join us for the Metro South West | MSWETA Job Fair on Thursday October 28, 2021 from 10:00 am to 12:00 pm in the MassHire Framingham location The MassHire Metro South/West workforce region is seeking to hire a highly qualified individual to function as the Information Technology Manager, (ITM) overseeing the infrastructure of technical operations, and managing a team of IT employees to support both the administration and delivery of workforce services. The ideal candidate will have vast experience in information technology, and the capacity to keep current with emerging technology. General Statement of Duties and Responsibilities -Directs, manages, supervises and coordinates the activities and operations of the Information Technology Department including hardware, software, network, telephone, and computer systems administration. -Ensures that staff requests to "IT Help" for technical assistance are responded to efficiently and effectively resulting in increased satisfaction -Identifies, recommends, develops, implements, and supports cost-effective technology solutions for all aspects of the organization to provide value to the staff in assisting customers and businesses with their workforce needs. -Provides highly responsible and complex administrative support to the Director and Management Team. -Functions as the Information Security Officer (ISO) to oversee compliance with laws, regulations, policies, and procedures regarding the security of information assets. -Responsible for the planning, development, and implementation of the Information Security Framework including the security of all publicly available computing and communication systems and the integrity and privacy of any information maintained on those systems. -Prepares bid specifications and analyzes bid proposals for computer and network equipment and software. -Coordinates assigned activities with other divisions, departments, and outside agencies. -Effectively builds and maintains relationships with management, staff, partner organizations, vendors etc. Supervision Received and Exercised- The ITM reports to and receives general supervision and direction from the Director. The ITM has direct and general supervision over the IT Specialists and any contracted IT support staff or interns. The ITM is a member of the regional integrated management team. Qualifications: Experience in workforce development is highly desirable. - Preferred:BA/BS in computer science, information systems or related field with a minimum of ten (10) years of IT experience, preferably in a public or non-profit setting, of which a minimum of five (5) years were in management experience or in a position of increased responsibilities. - Substitution: Minimum of fifteen (15) years of IT experience, preferably in a public or non-profit setting, of which a minimum of five (5) years were in management or in a position of increased responsibilities. Join us for the Metro South West | MSWETA Job Fair on Thursday October 28, 2021 from 10:00 am to 12:00 pm in the MassHire Framingham location. Interested candidates should submit a resume and cover letter to Jennifer McKenna Business Services Representative jmckenna@masshiremsw.com to be preregistered for this event.

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