International Data Group Research Manager, Analytics and Intelligent Automation Services in Framingham, Massachusetts

IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

We are seeking a Research Manager to support research and business development efforts in the Analytics & Intelligent Automation (A&IA) Services markets.

In this exciting role, you will be given the opportunity to:

  • collaborate with analysts around the world

  • create new data-driven market research (and market models)

  • write highly influential reports covering analytics, artificial intelligence, and automation technologies & related services markets

  • work with primary research and complex market models to help customers better understand of key factors driving adoption trends, new technology evaluation and competitive dynamics within the multi-billion-dollar cloud industry

This Research Manager role is a highly visible position that requires the candidate to develop cutting-edge qualitative and quantitative research for IDC's exceptionally diverse base of clients that includes the most significant worldwide business and IT services firms.

The successful Research Manager candidate will become a subject-matter expert on A&IA services, buyer requirements, and services firm capabilities.

  • Develop, publish and present innovative, insightful, and actionable research. This includes writing well-researched and concise reports, generating forecasts, and presenting findings to providers and clients of A&IA service

  • Participate in survey design and analysis: working in cooperation with IDC’s primary researchers to develop, execute and publish relevant, insightful and actionable buyer-focused surveys

  • Provide first-class customer support and advisory services: offer timely and actionable insights and ongoing customer service

  • Work closely with other IDC analysts to collect, analyze, and report observed trends, vendor revenue and market segmentations

  • Interact with executives from leading technology and services companies to understand strategy, offerings, and technology roadmaps

  • Support ongoing market models on performance of A&IA services segments

  • Key topic areas to be covered include, specifically Global and U.S. opportunity for services related to:

  • Information & data management

  • Cognitive/artificial intelligence

  • Automation (RPA and artificial intelligence enabled automation)

  • Leading analytics, and intelligent automation services providers worldwide

  • Analyzing capabilities of leading services firms

  • Partner ecosystems of leading analytics, and intelligent automation technology providers (e.g. IBM Watson, Blue Prism, Automation Anywhere, Google, SAP, Oracle, Amazon)

  • A Bachelor's degree in a relevant discipline, MBA preferred

  • A minimum of 4 years experience working with A&AI services providers is preferred (e.g. Deloitte, PwC, Accenture, IBM, Cognizant, Infosys, Wipro)

  • Understanding business implications and drivers of A&IA services revenue, operating models and constraints

  • Prior experience working as an analyst and/or related business experience is a plus

  • Ability to critically analyze new and emerging trends, technologies, and services, and express the analysis in a written format

  • Excellent written and oral communications skills

About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

ID: 2018-1396

External Company Name: International Data Group, Inc.

External Company URL: