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Staples Senior Designer in Framingham, Massachusetts


This team: Building the future of our brand

Staples US Retail is assembling an internal creative team of strategic thinkers, collaborators and storytellers to help us continue to share our evolution to Staples Connect and define Staples stores as the working and learning destination for local communities. This nimble, collaboration-oriented team of designers, writers, creators, producers and project managers will work shoulder-to-shoulder with marketers, merchants, strategists, product owners and external creative teams to develop compelling content and build engaging store, digital and marketing experiences for our customers. We’re looking for resilient change agents who embrace a growth mindset — individuals motivated to learn and expand their capacity, passionate about the customer and who are comfortable challenging norms.

This role: Dynamic design for physical and digital experiences

Reporting to the ACD Design, the Senior Designer provides design services across multiple platforms from print to digital. The SD is responsible for supporting the ACD Design and AD in developing and producing Tier 1, Tier 2, and 3 digital and print marketing materials across multiple channels for all assigned work with a focus on retail stores and ecommerce. Responsible for the development and implementation of design solutions for campaigns ranging from very complex to simple, the SD must exhibit expert design skills in achieving the highest quality standards appropriate for all assigned projects and tasks. The SD will develop basic knowledge of internal business partners’ business challenges to execute design requests. The SD must deliver on a consistent visual brand standard closely following brand guidelines. This role requires strong technical design skills, communication, and problem-solving skills — including the ability to conceptualize how our ideas and brand translates cohesively across multiple platforms and experiences, from in store to marketing activation and in digital. The position requires a highly collaborative person who is comfortable both with conducting problem-solving processes and with sharing, as well as accepting feedback.

Key Responsibilities

Design Development

  • Collaborate with and take direction from the creative leadership including but not limited to HoC, CD, ACD, Design and AD as appropriate

  • Provide design support for assigned internal business partner project(s)

  • Conceptualize, plan and design solutions per creative brief and/or project specifications on Tier 1, Tier 2 (design adaptation) projects and design and production on Tier 3 projects

  • Produce original designs based on limited direction

  • Recommend, research and develop imagery to support creative strategy and execution

  • Work with the production artists to produce the final creative assets ensuring accuracy, attention to detail, and that the project meets or exceeds the design objectives

  • Ensure brand guidelines and directives are embraced and adhered to in all executions

  • Respond to requests and communications in a timely and thorough manner

  • Maintain awareness of new technology and trends in design and printing techniques to ensure the best possible solution for our clients

  • Actively seek out new products and maintain cutting edge industry knowledge


Works to improve the team’s overall performance and embraces a collaborative approach

  • Actively seeks teammates for their input and insights on developing projects

  • Supports onboarding of new team members

  • Supports leadership in helping to build a unified team mindset


Skills & Knowledge Requirements

  • Expertise in design techniques, skills, tools and procedures for applicable media

  • Expert-level proficiency in Adobe Creative Cloud software: InDesign, Illustrator, Photoshop and Acrobat

  • Sound understanding of MS Office

  • HTML proficiency a plus

  • Understanding of design applications in multichannel marketing

  • Strong typographic skills in print and digital channels

  • Ability to write and speak effectively and clearly communicate with peers, leadership team and clients

  • Eager to share designs with team early in the process to gain alignment on execution strategy

  • Listens well and incorporates others’ viewpoints into the design process

  • Supports and demonstrates corporate brand knowledge

  • Is an ambassador for the In-House Agency objectives and point of view on corporate brand and its visual identity

  • Maintains high quality standards despite pressing deadlines and always strives to do work right the first time

  • Always meets deadlines under normal circumstances

  • Helps solve problems before they negatively impact the project, team or processes

  • Adapts well to changing priorities, deadlines and directions

  • Provides potential solutions when presenting challenges to leadership

  • Works with minimal direction and can be counted on for accuracy

  • Competency and experience with FTP applications, print file preparation, and printer proofing are also required

  • Pre-press/pre-flight software experience and web design experience helpful

Education & Experience Requirements

  • Bachelor’s degree required, preferably in graphic design or related field

  • 6+ years of professional-level experience required in creative/graphic design within an external or in-house agency

  • Expert-level proficiency in Adobe Creative Cloud software: InDesign, Illustrator, Photoshop

  • Competency in Sketch, InVision, After Effects, preferred

  • HTML, HTML5 expertise a plus

  • Portfolio required

  • Adobe Photoshop, Illustrator, InDesign Certification a plus


Click to learn more about the employee benefits, programs and perks offered at Staples. (

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.