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TJX Senior Manager, Program Management in Framingham, Massachusetts

Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: 770 Cochituate Rd Framingham MA 01701

Senior Manager, Program Management

Job Summary​The Senior Manager of Program Management identifies, prioritizes and leads strategic business opportunities to help drive operational efficiencies and effectiveness across and beyond the MarMaxx organization, with direct impact on the bottom line. Leverages complex relationship management and a deep knowledge and understanding of our culture. Communicates and influences at all levels of the organization, requiring executive presence and institutional knowledge, grounded in experience with the TJX business model.

Major Areas of Responsibility:

  • ​Facilitates, influences and delivers collaborative work with multiple business functions, in pursuit of process improvement, operational efficiencies and business driving strategies, while preserving our business model and culture.

  • Builds effective partnerships at all levels of the organization to deliver scalable, optimized capabilities and solutions.

  • Demonstrates a solid understanding of the business model, and financial and operational activities within MarMaxx and across TJX;

  • Understands the nuance in both competitive landscape and internal priorities

  • Interprets impact of initiatives on the broader business

  • Manages several complex, simultaneous, interrelated and cross-functional initiatives from design to final delivery. Monitors, identifies and seeks resolution of issues.

  • Creates and delivers consistent messaging to stakeholders, senior leadership and executives regarding status and potential impacts of projects.

  • Identifies and helps secure commitment from internal and external stakeholders.

  • Works effectively both at a strategic and tactical level.

  • Ability to establish self as a credible business partner with broad range of business functions, and to effectively navigate the complex intersections.

  • Demonstrates resourcefulness and creativity in solution finding, conflict management skill, tenacity and resilience.

  • Develops and facilitates creation of comprehensive plans with all required parties to deliver agreed strategic programs, including refined milestones, detailed tasks, dates and owners.

  • Facilitates all phases, including support and influence on implementation and sustaining change through change leadership and change management practices.

  • Maintains and owns work plan, risks & issue log, status updates, etc. throughout each project. Initiates and facilitates status meetings to track progress against the work plan/milestones and identify and escalate any key risks.

  • Supports close partnership and collaboration with TJX Corporate and Divisional teams.

  • Special projects as assigned or directed.


  • Bachelor’s degree or equivalent work experience

  • Excellent communication, presentation and planning skills

  • Solid understanding and experience within the TJX business model and associated operational priorities

  • Proven, credible business partner, with the demonstrated ability to navigate the organization

  • Program/Project management experience preferred, but not required

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Full COVID-19 vaccination, including a booster once eligible, is a condition of employment at TJX, subject to reasonable accommodation where required by law.

Posting Notes:770 Cochituate Rd Framingham MA 01701