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Staples Sr. Data Operations Engineer I in Framingham, Massachusetts


Duties: Administer and maintain the security and integrity of databases. Design database maintenance, upgrade and replication processes and provide incident/problem management support. Develops processes, procedures and defines metrics to review for capacity management. Resolve database performance issues, database capacity issues and any distributed data issues. Serve as a Subject Matter Expert (SME) for DB2, Couchbase, MySQL, Oracle and MongoDB databases and take a lead role in the resolution of the most complex incidents and problems. Work with the Information and Data Architects, Platform Engineers, Database Designer and Modelers, Application Development Teams, Application Support Teams and Business Process Owners to implement robust SQL/NoSQL solutions based on business demand. Participate in project planning to assess Capacity requirements and design the solution for optimal performance based on projections. Researches new features and implementations for Staples Environments. Determine risk of various configurations and options for database administration and can communicate issues to development staff, managers and team. Assist in development and deployment activity as per implementation planning. Provide input to the development of business cases in enterprise-wide database solutions. Ensure that the application, and any enhancements, interact efficiently with the database. Develop and implement database performance monitoring process and analyze monitoring data for performance optimization opportunities and capacity planning. Plan for and execute any required database upgrades and migration activity. Communicate database requirements to the development team for the design and implementation of database-related code. Establish and enforce practical Standards within the Platform. Design database cloud solutions using platform as service and infrastructure as service. Develop centralized monitoring solution using Prometheus and Grafana. Configure end to end database provision using CICD pipeline Jenkins. Automate database configuration and provision using python, puppet and ansible. Willingness to provide off hour support and be part of the on-call rotation as required.


Requirements: Requires a Bachelor’s degree in Computer Science or Information Technology or a directly related field plus six (6) years of experience in data modeling, database management, database design, development and performance tuning in DB2. Experience must include:

Six (6) years in each of the following (experience may be gained concurrently):

  • Troubleshooting and resolvingdatabase issues or technical issues.

  • DB2 and NoSQL

  • Hands-on experience in AIX, Linux OperatingSystem, python, shell scripting and Virtualized environments.

  • Monitoring performance andrecommending improvements for operational efficiency;

  • Assisting in capacity planning,space management and data maintenance activities for database system;

  • Performing database recovery andbackup tasks on daily and weekly basis;

Five (5) years in each of the following (experience may be gained concurrently):

  • Working with SQL;

  • Experience with data system design,architecture, database backup, recovery and monitoring;

  • Hands-on experience in usingconfiguration management tools, including Puppet, Chef, or Ansible;

  • Database monitoring, administration,upgrades, backup, and disaster recovery of DB2/Couchbase databases;

  • Ensuring integrity, availability andperformance of DB2, Mongodb and Couchbase database by providing technicalsupport and maintenance;

  • Oracle;

  • MySQL; and

Three (3) years in each of the following (experience may be gained concurrently):

  • Working with Couchbase and Mongodb.

40 hrs/week.

Please submit resumes to

Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits !

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.