Staples Technical Analyst III – Retail Supply Chain and Technical Support in Framingham, Massachusetts
Staples is focused on our customer and our community. As a Technical Analyst III for Staples, you will be responsible for the on-going technical support for applications that are currently supported by the team. The role with entail supporting the Retail Supply Chain Distribution Centers providing project management, technical support as well as coordination of multiple third-party providers.
Our people are the heart of our success and we believe in collaboration, curiosity and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living.
Monitor and maintain health ofSupply Chain application that support the Retail Supply Chain net work
Assume primary role to identify,maintain, and support relevant security patches for various platforms to ensurea stable environment
Assist with remediation of auditresults, security/risk assessments, and vulnerability scans for the RetailSupply Chain environment.
Take ownership, guide and work withcross functional teams to ensure project milestones are identified and properteams are involved in development and upgrade initiatives
Get great perks.
Generous amount ofpaid time off and bonus plan
401(k) plan with a company match, medical, dental,vision, life and disability insurance, and many more benefits
On-site,discounted childcare, fitness center and dry cleaners in Framingham, MAcorporate office
Associate store discount and more perks (discountson mobile plans, movie tickets, etc.)
Essential skills and experience:
Bachelor’s Degree in computerscience or related field and 5-7 years applicable work experience
Knowledge and experience workingwith Supply Chain Applications supporting security updates from varioushardware and software vendors
Experience supporting and runningSWAT call for high priority incidents
Preferred skills and experience:
Experience working with securitytechnologies and coordinating testing and upgrades of security patches for allplatforms that are supported
Experience working with Third partyApplication teams in a SAS Model
Knowledge of Infor EXE, Pick toLight and Pick to Voice technologies, Conveyor systems, Blue Yonderapplications i.e. Red Prairie, Wynsight and Hologram
Experience with automatingstandardized IT processes
Experience working with third partyoffshore support teams
Click to learn more about the employee benefits, programs and perks offered at Staples. at https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/1760420380PR23016BOSCWWRTLFLDCROSHRBenefitsPromoFlyerr1%20(2).pdf
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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