Blue Cross Blue Shield of Massachusetts Manager, Accounts Payable and Treasury System Support in Hingham, Massachusetts

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This position is an opportunity to become directly involved in the daily operations of the Accounts Payable and System Support areas within the Treasury Operations Division. This position requires strong leadership skills, exceptional technical skills, decision making ability and the capacity to manage multiple priorities, including management of a high volume area, complex projects and management of databases at a highly technical level.


  • Manage timely and accurate processing of high volume invoices, broker payments and expense reports in compliance with corporate spending policies

  • Work collaboratively with business partners throughout the organization, to ensure prompt and accurate resolution of all administrative payment issues.

  • Manage key department initiatives and complex technical projects, including project planning, workgroup facilitation, system testing, issue resolution and general project administration in addition to daily operations.

  • Perform appropriate quantitative and qualitative analysis to manage payment timeliness and troubleshoot potential issues.

  • Act as Disaster Recovery liaison for the Treasury Operations area.

  • Manage Associate performance objectives and quarterly/annual reviews and daily performance

  • Manage high volume electronic presentment of bills through EDI processing and file conversion.

  • Act as administrator for the Corporate Credit Card program

  • Interact with Corporate Accounting and Audit and Controls to ensure that the integrity of the work is performed in accordance with generally accepted accounting standards.

  • Manage the System Support area in the development & maintenance of SQL/Access databases, Excel and Word applications to support 1) Financial Operations production including provider receivables, claim disbursement, cash receipts 2) Assist with monthly responsibilities including account billing support, access database development and SAS programming applications.

  • Supports the development and implementation of new corporate systems that are integral to the Financial Operations area. (Oracle AR, ASC Billing, Electronic Presentment, Data Warehouse, IBilling, etc)

  • Continuously evaluate current operational efficiencies and implement process improvements that streamline activities, introduce new technologies, reduce operating expenses & cycle time while strengthening controls & increasing effectiveness.

  • Partner with business areas to define and implement new or enhanced technological solutions to business and/or customers needs. Supports departmental goals by designing systematic processes in departmental projects & corporate initiatives.

Key Requirements:

  • Excellent oral and written communication skills with ability to prepare presentations and present to large groups; proven ability to work well under pressure and communicate clearly.

  • Demonstrated ability to prioritize and organize a high volume area and varied functions.

  • Proficiency with tax requirements including annual IRS 1099 reporting and compliance with Massachusetts sales and use tax regulations and escheatment

  • Ability to manage a high volume check processing and distribution unit including interfacing with the Claims and Service areas for claims-related payments, stop payments, reissues and special check runs.

  • Experience with Oracle Accounts Payable and Concur expense reporting systems

  • Proficiency in Microsoft Excel, Proactis, Word and Power Point , Cognos Impromptu, Common delimited files, FTP, EDI810 formats required

  • Proficiency in the development of analytic applications using Microsoft for PC, especially SQL & ACCESS & EXCEL. Visual Basic, SAS or similar programming experience strongly desired. Experience with COGNOS or other reporting tools preferred. Knowledge of BCBSMA financial arrangements, products, reporting, mainframe, claims and provider receivable systems.

  • Ability to manage broad spectrum process flows and convert to a departmental plan of action.

  • Experience with concur Intelligence Reporting tool

  • Strong understanding and working knowledge of multiple systems and platforms including but not limited to TPS, NASCO, Concur, Oracle Financials, Frontier and Tracker.

Education / Relevant Experience

  • BS / BA required, Accounting Preferred

  • Minimum of five years of Accounts Payable processing with a strong technical component

  • Minimum of five years of management in a high volume, fast paced corporate environment


LocationHinghamTime TypeFull time

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.