Dell Senior Analyst, Technology Product Manager in Hopkinton, Massachusetts

Senior Analyst, Technology Product Manager, Platform and System Engineering

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a technical product manager on our Platform and System Engineering team.

This position is for a Sr. Analyst Product Manager, within the Platform and System Engineering (PSE), who will take on the role of product owner for IEO’s Developer Ready Infrastructure project (DRI).

DRI is a complete end to end dev/test environment, providing tools, services, and lab management needed for software development and test teams to be successful. DRI delivers lifecycle management tools, applications for team collaboration, asset management and reservation capability, as well as a staff that provides lab ops, net ops, and remote ops support. As part of the lab transformation initiative, DRI has been selected as the lab management tool that all ISG engineering teams to align.

As the DRI product owner, you will work closely with the product line test and development teams across ISG business units to understand their lab infrastructure needs and translate those into meaningful tasks for the PSE software developers. You will use Atlassian tools, such as Jira and Confluence, to document end user requirements, socialize them with the DRI Governance body, and prioritize and drive the completion of these requirements. You will work closely with all product lines to help them align to the lab transformation goal of all ISG team members using DRI for their lab infrastructure needs.

The DRI product owner plays a vital role in the success of DRI. The ideal candidate must be organized, possess strong leadership and influencing skills, exceptional communication skills, have a software engineering background, and a general understanding of Agile software development methodology.

Showcasing excellence and innovation at every stage, Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.

Key Responsibilities

  • Be the voice of the customer by gaining a deep understanding user needs through research and analysis

  • Document end user requests in Jira backlog and prioritize backlog for the DRI scrum teams

  • Work with scrum masters to translate user needs into detailed requirements

  • Work with scrum masters and program managers to size development efforts

  • Own the DRI roadmap and work with the DRI Governance team to drive the DRI strategy

  • Promote DRI and deliver demonstrations to new users

  • Support the DRI scrum teams in every way possible to help them deliver the right content on time

Essential Requirements

  • Ability to work independently under little supervision

  • Be part of a globally distributed team

  • Detail oriented and results driven

  • Work collaboratively with peers inside PSE and cross-functionally with business units

  • Manage through influence and challenge the status quo in a constructive way

  • Exceptional written and verbal communication skills, and a structured, honest and rigorous thought process.

  • Proven track record of working cross-functionally in a highly collaborative innovation-driven environment.

  • Solid understanding of Agile software development methodology

Desirable Requirements

  • 3+ years in Engineering and/or Program/Product Management strongly desirable

  • Minimum of BS in Software Engineering strongly preferred


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can take innovative products and solutions from inception to completion, this is your opportunity to develop with Dell

Closing date: December 21, 2018.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .