Dell Sortware Engineer VxRail Customer Simulation in Hopkinton, Massachusetts

Role is for the VxRail customer Simulation lab. Responsibilities include building out a Customer Environment Simulation, identifying key applications and work loads to be used for customer simulation and customer problem recreation for impacing customer events.

Job Specification

  • Customer Simulation position within the VxRail organization.

  • Work with product development, escalation engineering and CSE teams to determine customer use cases to be simulated.

  • Using available customer data, determine new test cases that should be created

  • Recreate hot customer issues and work with development teams to resolve

  • Be able to create a list of requirements to create an environment to adequately simulate a customer environment.

  • Works on unusually complex problems and provides solutions which are highly innovative.

  • Use a variety of benchmarking tools to test performance and generate various loads.

Key Requirements

  • At least 3 years’ experience in a product test role role or customer simulation testing

  • Hands-on skill for able set up environment independently with switch, VMware vSphsere, vSAN components.

  • Familiar with VMware vSphere 6.x administration, configuration; VCP certification is preferred.

  • Familiar with VSAN technology on understand how it works and hands on skill.

  • Familiar with NSX knowledge, prefer has hands on skills on configuration and solution design.

  • Advanced technical skills with experience with the following operating systems; Microsoft Windows, Linux.

  • Minimum of 5 years current technical experience with networking.

  • Experience with Virtualization products a plus. Excellent interpersonal and presentation skills.

  • Problem solving, communication, and time management skills.

  • Ability to work in a team environment.

  • Strong written and oral communication skills. Fully functional with Microsoft Office suite (i.e. Word, PowerPoint, Excel).


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to develop cutting-edge software for a changing world, this is your opportunity to develop with Dell.

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