MIT Lincoln Laboratory IT Manager in Lexington, Massachusetts

The Advanced Lasercom Systems and Operations Group works to enhance the capabilities of current and future U.S. global defense communications networks (space, air, land, and sea. Emphasis is placed on developing architectures; identifying, prototyping, and demonstrating components, subsystems, and systems; and then transferring this technology to industry for use in operational systems.

Job Description

The Group Information Technology (IT) Manager plans, organizes, leads, directs and manages Group IT resources, making appropriate resource assignments to effectively and efficiently execute the day-to-day.

The Group IT Manager is single point of accountability for Group IT management and is responsible for day to day Group IT operations, working with ISD and SSD to ensure that the enterprise needs of the Group are met, and working with the CIO and Security Department to enhance the research mission of the Group while addressing compliance. The candidate will work with minimal supervision to continually evaluate and recommend changes to current and future Group IT needs and will supervise individual contributors.

The successful candidate will have demonstrated an effective set of IT technical, management, leadership and relationship building skills, including strong and effective analytical and decision making abilities.

Primary Duties Include:

  1. Planning
  • Establish measurable IT goals that are aligned with Group and Laboratory goals to enable mission success.

  • Contribute to the development and implementation of the infrastructure strategy, architecture, service delivery standards and procedures across the enterprise.

  1. Operational Management
  • Responsible and accountable to both the Group Leader and Laboratory Departments for addressing compliance without adversely impacting the Group’s research mission.

  • Responsible and accountable for oversight of all Group IT resources.

  • Leads Group execution of best practices and enterprise efforts.

  • Engages with ISD and SSD department peers to establish, implement and maintain appropriate IT controls for infrastructure administration.

  • Proactively researches and recommends courses of action to prevent problems and to maintain high infrastructure service levels.

  • Maintains alignment with the Lab’s IT security infrastructure as it relates to the server and desktop areas.

  • Contributes to the implementation of an operational framework including establishing metrics, key performance indicators and service level agreements for driving the performance of IT service delivery.

  1. Management
  • Identifies and maintains appropriate staffing levels and provides continuity through succession planning.

  • Consults on and executes Group IT purchases to coordinate effective and efficient operations and investments.

  1. Technology Management
  • Maintain knowledge of current industry standards and trends regarding server and desktop technology, IT security, and the organization’s business direction, to anticipate future infrastructure needs and identify proactive solutions to satisfy those needs.

  • Participate in defining appropriate hardware and software standards to support the organization’s business requirements.

  • Implement policies, procedures, and modifications as required to ensure the integrity of the overall IT infrastructure.

  • Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts in a coordinated manner across their assigned Group.

Requirements

  • Bachelor's Degree in computer science or business in combination with a minimum of 5 years significant, relevant work experience.

  • Extensive hands-on experience executing large scale infrastructures, strong technical knowledge of operating systems, and knowledge of best practices in managing and optimizing networks.

  • Demonstrated business understanding related to organization goals and objectives

  • Ability to present ideas in business-friendly and user-friendly language

  • Experience with DoD-related infrastructure, networks, and security

  • Proven track record of career accomplishments, continued growth and career success.

  • Demonstrated working knowledge of project management

  • Extensive experience working in team-oriented, collaborative environment and exceptional customer service orientation

  • Extensive application support experience; proven experience in IT infrastructure planning and development

Ability to obtain and maintain government security clearances.

Occasional off-hour/on-call support is necessary. A certain degree of flexibility of schedule is required as some work (planned/unplanned) must be done outside of major production hours during pre-scheduled maintenance windows.

This position requires an individual with excellent communication (both verbal and writing), organizational and analytical / problem-solving skills. The individual must be able to work in a fast-paced environment with minimal supervision and execute project and administrative tasks with a high degree of quality, while following existing processes and also establishing new operational procedures and best practices where necessary. Additionally, the position requires the ability to work with Laboratory staff members to achieve department and organizational goals.

For Benefits Information, click http://hrweb.mit.edu/benefits

MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.

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