Shire US Commercial Data Partner in Lexington, Massachusetts
The US Commercial Data Partner will serve as the expert of all Syndicated third-party customer and product data purchases for Takeda US Internal Medicine franchise functions, Market Access & partners with the Specialty Pharmacy Data Lead regarding the Genetic Diseases, Hematology and Immunology Franchises as needed. In addition, the Data Partner is responsible for US commercial data acquisition, governance, and management.
This position will serve as a key contact for Takeda IT, MDM and will work with Franchises, regional, and corporate leaders to ensure the appropriate data is available for use.
This position will bring value to Takeda by ensuring data are available and reducing redundant data purchases by having a view of all data purchases. This role will also be responsible for ensuring awareness and understanding of how to use available data sources. This person will be responsible for setting up appropriate trainings, meetings, and webinars with internal stakeholders.
The role will be an integral part of ensuring compliance globally, as it directs efforts to ensure corporate compliant systems are developed and maintained and that the information maintains the appropriate level of integrity to comply with Local country laws and guidelines for data management.
The Data partner must understand and ensure the core data systems and processes required to support the needs of the US, IM Franchise and Local Operating Companies
This US Data Partner will report into the Syndicated Commercial Data Lead and is based in the US and will be expected to collaborate with counterparts based in the US as well as internationally. More specifically, the US Commercial Data Partner will work closely with the US Commercial Data Analyst, the Global Procurement Lead, Legal, Finance, Market Access, Information Technology (IT), International Commercial Data Partner as well as cross functional peers (CRM Manager, MDM Lead and SP Data Lead)
Serve as a key contact for data vendors to ensure data are provided in a timely and cost-effective manner. Work closely with procurement and purchasing departments to drive value and ensure appropriate service is provided by the vendor. In addition, the US Commercial Data Partner will ensure all data purchases are efficient, cost effective and delivered to the data consumer in a timely manner.
External Data Management
Maintain a current and accurate inventory of data purchased by Takeda to ensure efficient access for all departments.
Partner with procurement during data contract renewal process. Consistently review data inventory to ensure data deliverables are current and highlight when contracts need renewal.
Create and maintain processes and standards to reduce repurchasing of data already owned by Takeda.
Cross Functional Collaboration/ Stakeholder management
Work with data users in various departments, including marketing, sales and finance, to help provide insight into data purchasing processes and needs. Through these interactions, help them anticipate their data needs to drive additional value in the work they do.
Work with and train data consumers to ensure they have appropriate credentials to access data when and how they need. Train data super users so they can self-service access data via online data portals and analytic tools.
This US Commercial Data Partner leads key Projects for the Commercial Data Team focusing on the Technical environment, like the CBI release management, Data Governance Tool, and supporting the Global Data Warehouse Project, Reference Data Strategy and US OneKey Launch.
Education and Experience Requirements:
A Bachelor’s degree plus 5-7 years related pharmaceutical or vendor partner experience, or over 8 years of experience working in sales operations, marketing operations, market research or related pharmaceutical functions.
Minimum 5 years of experience in sales operations and business support required
Experience with management of pharmaceutical data vendors such as IMS and deep knowledge of pharmaceutical commercial data and experience working with the data.
Experience in the Pharmaceutical Industry and knowledge of pharmaceutical sales and marketing data is essential.
Key Skills, Abilities, and Competencies:
Expert knowledge of pharmaceutical commercial sales and marketing data (e.g. IQVIA, Symphony Health, Cegedim)
Knowledge of data privacy laws, especially those that uniquely effect the pharmaceutical industry
Ability to apply well-rounded business acumen and analytical skills to resolve complex business problems and deliver meaningful business recommendations
Proven ability to effectively explain (verbally and through written documentation) and convert complex business requirements into data deliverables and data requirements
Strong analytical skills
Experience with reporting and analytical tools within the Pharmaceutical Industry is essential
Demonstrated experience of how reports and analytics support and direct pharmaceutical sales and marketing promotional activities
Software knowledge for key commercial data systems (e.g. CRM, MDM, CLM)
Strong customer service experience and mind-set
Able to identify the critical issues of problems or opportunities using appropriate information and elevate issues according to their reach and severity
Ability to multi-task activities: rigorous, structured, process centric approach to all work activities
Ability to manage multiple vendors
Ability to thrive in a fast paced, dynamic environment
Strong sense of urgency
Proven ability to work independently with limited supervision
Proven ability to work in extremely dynamic environment with strict timelines and budgets while successfully managing multiple concurrent tasks
Proven ability to work well with people from different disciplines and with varying degrees of business or technical knowledge
Executive presence skills; proven ability to tailor written and verbal communication to the audience appropriately
Strong organizational and project management skills
Excellent verbal and written communication skills
Excellent time management abilities are required
Builds a Collaborative Culture
Builds and models a culture of questioning and constructive challenge to foster openness and candid dialogue
Listens to and carefully considers others’ perspectives, especially to manage and resolve conflict
Acts with an understanding and sensitivity to others locally and globally, internally and externally
Encourages accountability and responsibility that enables others to act with integrity
Leads with Strategic Agility
Sets and clearly articulates a compelling vision for the future that fosters enthusiasm
Develops bold strategic plans and crafts pragmatic solutions to implement them
Recognizes opportunities and challenges and modifies strategy accordingly
Moves easily between addressing current needs and planning for the future with informed insight
Considers marketplace and economic forces and trends in making sound business decisions
Decides and acts, even when faced with uncertainty
Clearly communicates the need for change and is actively responsive to the resistance it can evoke
Anticipates and proactively addresses the conflict and ambiguity inherent in change
Quickly focuses on the critical issues while prioritizing current work
Develops Organizational Capability
Inspires passion for growth and change in Takeda’s people
Builds and improves effective internal systems and processes that align with organizational priorities
Considers and addresses business and development needs both locally and globally
Generates breakthrough solutions, and enables others to do the same
Draws on unexpected or seemingly unrelated ways of thinking
Operates from a framework of possibility
Complexity and Problem Solving
Understanding of internal Takeda functions to enable support of those functions who use Commercial Data, including Finance and other areas within US Commercial. Decisions will have impact on the design and interpretation of the sales reports and ultimately affects the Field Force and promotional decisions that they make based on the information. Design decisions will be made in a team environment, involving representation from Sales Operations, IT and the Field Force.
Internal and External Contacts
Highly collaborative and influential role interacting with senior management and stakeholders from the Franchises, sales force effectiveness counterparts, Sales Leadership, Global Commercial Operations, Commercial Data Management Peers, Commercial Technology Team (IT), consultants & vendors, etc.
Other Job Requirements
<10% domestic and/or international travel may be required. Responsibilities will sometimes call for early or late meetings.
Notice to Employment / Recruitment Agents:
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
Equal Employment Opportunity
Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.
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Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.
Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.