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UKG (Ultimate Kronos Group) Principal Product Manager, AI/ML in Lowell, Massachusetts

Principal Product Manager, AI/ML

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Alpharetta - Georgia - United States, Atlanta - Georgia - United States, Branchburg - New Jersey - United States, Cleburne - Texas - United States, Irvine - California - United States, Lowell - Massachusetts - United States, San Francisco - California - United States, Santa Ana - California - United States, Toronto - Ontario - Canada, Weston - Florida - United States

Description & Qualifications


UKG is searching for a Product Leader to take UKG's AI/ML offerings to the next level. In this role, you will have the opportunity to drive the strategy of turning tremendous and powerful data into tangible value, helping customers achieve material improvements in their people-centric business performance through data science capabilities.

You are an analytics expert who is passionate about all things data, with a demonstrable track record in bringing Artificial Intelligence features to market. You are willing and able to be the thought leader for delighting customers with innovative workforce insights that inform business decisions. You can articulate a compelling long-term vision and sell the big picture while staying pragmatic and realistic about how to get there. You listen carefully to customers and internal stakeholders, but you do not expect all the answers to come from them; you surprise them by putting forth groundbreaking ideas they have never thought of.

Some of the areas that you will be responsible for:

• Addressing real customer needs and problems through AI/ML features in our flagship product offering

• In collaboration with Research and Innovation team, articulating the vision and strategy for infusing AI/ML insights throughout UKG product portfolio

• Leveraging your own expertise, industry best practices, customer interaction, internal stakeholder input and competitive intelligence as a foundation for product direction and decision making

• Providing analytical guidance and mentoring to UKG product leaders, aiming to improve data literacy throughout the organization and generate excitement about what AI/ML can do to add value to UKG customers, and to differentiate UKG products from competition

• Becoming a subject matter expert on the data assets across the UKG portfolio and use this knowledge to accelerate AI/ML features to market

• Maintaining strong collaboration with Data Science practitioners, Product, and Engineering teams responsible for delivering our offerings. Provide them direction, guidance and assistance in authoring and managing detailed product roadmaps that realize the AI/ML enablement of UKG product portfolio

In support of our culture, we are adopting a hybrid working model that mixes the flexibility of working part time in a UKG office and part time from home. The offices to choose from are: Lowell MA, Atlanta and Alpharetta GA, Branchburg NJ, Weston FL, Cleburne TX, San Francisco, Irvine and Santa Ana CA as well as our Toronto and Montreal sites.


• Demonstrable track record in successfully bringing AI/ML features to market in a SaaS environment, B2B preferred

• 7+ years experience in product management, including roadmap definition, matrixed team collaboration, requirements definition, and go-to-market

• Understanding of global workforce trends, vertical-specific trends, and the implications for people and business strategy

• Hands-on experience with modern analytics platforms and tools, including traditional business intelligence and advanced analytics

• Working knowledge of data and analytics ecosystems on leading public cloud platforms such as GCP (preferred), AWS, Azure; comfort with talking technical topics around ML Ops and the AI/ML R&D lifecycle

• Experience in the Agile SDLC

• Ability to work independently and make informed, consequential decisions without management supervision

• Experience and confidence speaking and sharing in group settings to educate, persuade, and inform, including the ability to effectively communicate complex technical issues to both technical and non-technical audiences


Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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UKG participates in E-Verify. View the E-Verify postershere ( .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email