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UKG (Ultimate Kronos Group) Principal Product Manager in Lowell, Massachusetts

Principal Product Manager

General Information

Ref #:


Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time


Lowell - Massachusetts - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at #WeAreUKG

Description & Qualifications


Here at UKG, our Engineering, Product, Innovation, and Cloud teams (or EPIC), are the driving force behind our cutting-edge technology. These UKrewers are dedicated to delivering best-in-class solutions that transform how our customers work. With a passion for excellence, EPIC continuously pushes boundaries and strives to make a real impact in the world.

We are seeking a Principal Product Manager to fill a critical role, requiring extensive subject matter expertise to own complex platform products. You will be considered the go-to person internally in this area, to innovate and develop offerings/solutions for unique and complex issues. You will lead large initiatives with substantial risk, visibility, and complexity, developing the strategy as well as responsibility for the execution of the product roadmap with minimal guidance, all while influencing key decision-makers within the sub-function.

Key Responsibilities

Product Strategy and Roadmap:

Expert in multiple domain areas across the product portfolio.

Define strategy to ensure successful product delivery in one or many domains.

Define corresponding roadmap with Parent Features focused on value and break Parent Features down to Features/Epics and User Stories, that articulate how we drive incremental value over time.

Cross-Functional Team Leadership

Work closely with engineering counterparts to create roadmaps based on capacity, come up with creative solutions to problems often thinking beyond their designated sub-stream, and make joint commitments on deliverables.

Continuously work the roadmap to meet Parent Feature level commitments.

Update management on progress toward commitments and escalate risks to the roadmap.

Adaptability And Management

Proactively manage shifts and changes necessary to meet commitments, make recommendations to management when additional guidance is needed.

Comfortable with the unknown and counsels more junior PMs on the skills to pivot and shift as demands of the business and/or market change necessitating changes to the roadmap.

Customer And Leadership Engagement

Has frequent conversations with customers to understand their challenges and uncover problems to be solved.

Act as a trusted advisor to leadership, customers, and cross-functional groups.

Articulate the value of solutions and understand how this impacts UKG bottom line through revenue, CSAT, etc.

Complex Issue Resolution And Process Improvement

Anticipate potential issues or problems, anticipate potential objections and influences the direction of conversations to get to effective outcomes.

Solve complex issues by identifying or developing innovative solutions that may set a precedent.

Participates in the evolution of processes and procedures to continue to improve organizational effectiveness.

Able to drive solutions through influence without authority.

Independently conduct market research, customer analysis, feature proposals, and story breakdown and writing as needed for execution.


  • 8 to 12 years of previous product management experience.

  • Experience in product integrations, workflow, Developer tools, technology/products is desired.

  • Demonstrated ability to gather and translate market feedback into successful product initiatives and revenue growth

  • Experience working closely with development teams and demonstrated strong technical acumen.

  • Experience working collaboratively across functional boundaries and across multiple organizational levels to drive to results.

Preferred skills:

  • Strong communication and proven presentation skills

  • Strong analytical, problem-solving, and strategic thinking skills.

  • Able to interact at all organizational levels

  • Being onsite 3 days per week in the Lowell MA office is required. Local candidates preferred.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster ( and its supplement .

View the Pay Transparency Nondiscrimination Provision (

UKG participates in E-Verify. View the E-Verify posters here ( .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email