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General Electric T901 Product Support Manager in Lynn, Massachusetts

Job Description Summary

The T901 Product Support Manager demonstrates accountability for functional, business, and broad company objectives. In this role you will develop, integrate and implement processes that meet business financial and technical needs across the organization, manage complex issues within functional area(s) of expertise, be involved in long-term planning, and contribute to the overall business strategy and execution. High levels of operational judgment are required to achieve outcomes required.

Job Description

Roles and Responsibilities

  • Lead cross functional and direct report team to complete development and production introduction of new T901 improved turbine engine for US Army

  • Develop an integrated product support plan for the T901 program and manage execution of plan through qualification and entry into service

  • Develop and implement digital strategy for the T901 engine that maximizes value to customers

  • Maintain communication and technical coordination with external customers

  • Coordinate functional support activities (Support Equipment; Repair Engineering; Technical Publications; Reliability, Maintainability, and Human Factors Engineering; Provisioning; Customer Training; and Maintenance Data systems) to meet customer requirements and satisfy business goals

  • Manage product / service development programs from the concept stage through introduction into production

  • Develop cost and schedule planning estimates in support of internal and external customer requests

  • Develop business plans for new products / services

  • Provide product and technology planning support

  • Influence the development of strategy for product support, including control of resources and influences policy formulation.

  • Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

  • Uses high level of judgment to make decisions and handle complex tasks or problems. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.‚Äč

Required Qualifications

  • Bachelor's degree from an accredited university or college (or a high school diploma / GED

  • 5 years of experience in product support and or product development

Desired Characteristics

  • Strong oral and written communication skills.

  • Strong interpersonal and leadership skills.

  • Demonstrated ability to analyze and resolve problems.

  • Demonstrated ability to lead programs / projects.

  • Ability to document, plan, market, and execute programs.

  • Established project management skills.Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.

Relocation Assistance Provided: Yes