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State of Massachusetts Lead Business Analyst in Malden, Massachusetts

_About the Organization:_

The Executive Office of Education’s (EOE) Information Technology Group strives to connect and empower communities of learners, from birth to college to the workforce, by building and supporting innovative systems that facilitate positive outcomes for all. We are a diverse team of professionals dedicated to ensuring that the Commonwealth of Massachusetts remains the national leader in education.

_About the Role:_

As we strive to improve the delivery of IT services, EOE is seeking an Enterprise Applications Lead Business Analyst (BA) who is a passionate, self-motivated, results-oriented leader. This role will work out of our Malden, MA location. The successful candidate must have extensive experience and knowledge of business analysis process along with application development life cycle, maintenance and support processes. This individual must leverage collaboration, consensus building and indirect reporting relationships to influence leadership, peers and key stakeholders to successfully work in EOE’s matrixed organization.

The Lead Business Analyst will plan, design, develop, and launch efficient business, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Lead Business Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments._Additional responsibilities:_

• Develop and document business requirements, working with developers to leverage technology to help reduce manual/repetitive tasks, continually improving the organization's requirement process

• Create, develop, communicate BA plans, artifacts that will determine quality deliverables according to business needs

• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow

• Identify/ establish scope and parameters of system analysis in order to define outcome criteria

• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions

• Supervise, manage and coach a successful BA team

• Oversee delegation, organization and priority management of BA team

• Work with team members and business partners to adhere to repeatable and scalable processes for the collection, design and prioritization of work

• Prepare reports on team and project status, progress, risks, deadlines and resource requirements

• Represent the BA team and participate in business and project planning meetings

• Research and select appropriate usage of tools and implementation

_Required Skills, Knowledge & Abilities:_

• 7 years of hands on Business Analysis experience working with multiple IT technology applications platforms (business and functional requirements elicitation, translation and documentation)

• 7 years of experience in facilitating design and use case discussions

• 5 years of project management experience; managing business deliverables in the full life cycle, from inception to implementation

• Experience in business process modelling and reengineering

• Negotiation and conflict resolution skills

• Self-starter, capable of working in a fast-paced environment

• Ability to work independently and in a team environment with varying levels; team members, peers, management, and business stakeholders

• Strong verbal and written communication through all levels, with proven experience explaining technical matters in business terms

• Excellent coaching, listening, presentation, and interpersonal skills

• Ability to prioritize, execute and manage work in a matrixed, high pressure environment

• Proven experience using modeling, requirements management or requirements visualization methods/toolsets, and artifact versioning tools

_Preferred Skills, Knowledge & Abilities:_

• Working toward relevant industry certification (e.g. TOGAF, IIBA, PMI)

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a closely related field

• Experience in agile and/or waterfall methodologies

• Experience in working with IT Service Management processes

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Information Systems and Technology

Organization: *Exec Office of Education

Title: Lead Business Analyst

Location: Massachusetts-Malden - 75 Pleasant Street

Requisition ID: 2000008W

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