Collabera HR Information Specialist / Customer service in Mansfield, Massachusetts

HR Information Specialist / Customer service

Location:Mansfield, MassachusettsUS

Posted On:6/13/2018

Job Code:7460HRSpecMA_MF

Job Description

Looking for bilingual entry level candidate with Spanish or French and English proficiency.

• Use excellent communication and customer services skills to provide customers with accurate, consistent and timely responses to their questions issues.

• Educate customers on the functionality and use of Employee Self-Service (ESS) and Manager Self-Service (MSS).

• Ensure timely and accurate data entry and corrections of HR transactions into systems

• Contributes to the continuous development of knowledgebase articles to provide consistent responses to customers.

• Follow all processes/activities as defined by the AskHR Service Catalog.

• Able to work in a continuous process improvement environment.

Category:IT code:new

Area Code

02048

Job Requirements

Education

• Bachelor's degree required

• Bilingual in Spanish or French and English- both verbal and written

• Customer service experience required

• Call center experience preferred

Preferred Skills: