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TJX Cyber Defense Manager in Marlborough, Massachusetts

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Date:May 22, 2020

Location:Marlborough, MA, US

Company:TJX Companies, Inc.

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: Marlborough || MA

The Cyber Defense Manager is a senior role within Security Operations responsible for running the daily mission of defending TJX against cyber threats by identifying and triaging security incidents. The ideal person in this role brings experience in investigating network and endpoint intrusions, as well as in-depth experience handling security incidents. They will also bring thought leadership and strategy to TJX.

In addition to leading the team in prioritizing responses to structured alerts the Cyber Defense Manager will triage event escalation and coordinate incident response procedures. This role must be able to solve moderately complex problems independently and know when to advance issues to senior management. The individual will work with multiple technology platforms and collaborate with other groups within IT Security Operations, offshore partners, and other technology and business functions. Additional responsibilities include training of a global team, develop Incident Response playbooks and track KPIs.


  • Lead investigations and incident handling process while reporting to senior leadership with periodic updates

  • Develop standard operating procedures and response plans

  • Day-to-day oversight of security monitoring program

  • Lead team of 5+ and mentor junior analysts to develop security skillsets

  • Coordinate prioritization of level 1/2/3 Security alert monitoring and triage for (MSSP, 24x7 team)

  • Infuse team with mentality of Proactive response rather than reactive – Find the attacker before they find us

  • Whether during daily operations or Incident Response, this role will be expected to influence other organizations and work to improve cross-organization teamwork

  • Stay up to date with current security vulnerabilities and attacks

  • Collaborates with user community and assists with IT security needs and projects

  • Coordinate root cause analysis of sophisticated security issues and figures out the best course of action to remedy the problem

  • Recommends new policies and procedures to management and has wide latitude to devise on the best course of action for new procedures, proactively and as a result of any root cause findings

  • Recommends course of action for identification, triage, containment, and eradication strategy of active threats

  • Performs other duties as required

Must have

  • Intermediate-level understanding of computer security concepts including Identity & Access Management, Network Security, Application Security, and Incident Management

  • 7+ years in IT Security environment or equivalent

  • 1-3 years of SOC or Incident Response management experience

  • A moderate understanding of networking concepts and protocols (such as DNS, SMTP, FTP, SSL, etc.)

  • Proven knowledge and understanding of information technology industry trends and emerging technologies and an ability to relate them to the company and its objectives

  • Strong written and verbal communication skills

  • Intermediate knowledge of tools and products used in day-to-day performance of job responsibilities (e.g., IDS/IPS, EDR, SIEM)

  • Excellent aptitude for problem solving and IT Security

  • Familiar with IT Regulations, PCI/Sarbanes-Oxley/Mass Privacy laws

  • Bachelor's Degree or equivalent experience

  • Relevant industry certification a preferred (GCIA, GCIH, GREM, GCFA, CEH)

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marlborough || MA

Nearest Major Market:BostonJob Segment:Manager, Network Security, Management, Security