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Danaher Corporation Global Infra - Sr Analyst in Marlborough, Massachusetts

Global Infrastructure Sr Analyst

Help us improve access to life-changing therapies that can transform human health

We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formally part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.

Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services – the pots, pans, soups and sauces – they need to work better, faster and safer, leading to better patient outcomes.

What you’ll do

Responsible for ensuring continuity of the Client Technologies services and systems through, planning, technical leadership and project management across the Marlborough site.

  • Responsible for ensuring continuity of the Client Technologies services and systems through, planning, technical leadership and project management at the Marlborough site.

  • Develop a strategy the team will use to reach its goal

  • Communicate clear instructions to associates and other team members

  • Manage the flow of day-to-day operations at the Marlborough site

  • Perform regular IT audit to discover areas of weaknesses and fortify them.

  • Provide technical support to clients through various channels of communication

  • Responsible for the deployment, maintenance, support and upgrade of all end user IT and telephony equipment, operating systems and applications, server and network infrastructure, and printing systems

  • Assumes responsibility for workloads and delivery against team objectives.

  • Policy development and compliance management including audit review and support.

  • Execute defined operational and application security protocols, support of reviews and security investigations.

  • Identify continuous improvement and lower cost to serve initiatives.

  • Contribute meeting the departmental key performance indicators.

  • Ensure all business policies and standards related to client services and IT security and compliance are being met.

  • Provide training to user communities as required

Who you are

  • Bachelors degree in IT related field or 10 years equivalent experience

  • 6 years of relevant experience with a degree

  • Up-to-date professional certification in the relevant technical area.

  • Technical expertise in client devices, operating systems and applications, desktop management and support tools, and server technologies.

  • Strong end user support and process experience.

  • Strong Team management and mentoring skills.

  • Good written and verbal communication skills including presentation.

  • Must be very security conscious and do all it takes to avoid sensitive data falling into wrong hands.

  • Have in-depth knowledge of management goals and visions and work in line with team members to achieve them.

  • Ability to effectively handle stress, pressures, and challenges.

  • Be prepared to travel and work unsociable hours.

  • Provide out of hours support.

  • Provide cover for National Holidays.

  • Hold a current driving license.

  • Language – ability to read/write English

  • Travel Flexibility – ability and willingness to travel on fairly short notice if necessary within the region.

Who we are

Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you will feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.

Cytiva is a 3.5 billion USD global life sciences leader with over 9000 associates across 40 countries who are dedicated to our mission to help us improve access to life-changing therapies that transform human health. As a trusted partner to customers that range in scale and scope. Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.