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Galvion IT Operations Manager in Marlborough, Massachusetts


Galvion designs, develops, and manufactures ballistic helmets and dynamic energy and data management solutions for the modern battlefield. Operations today depend on more charged equipment than ever before, and warfighter efficiency and mobility are vital to mission success. We are a passionate, global, and fast-paced team working with several strategic partners and are committed to enhancing the overall agility and survivability of the modern warfighter and tactical operator.


There currently exists a unique opportunity for a passionate and motivated individual to join our team in the role of IT Operations Manager. In this highly visible role, you will have oversight of the department's technical operations and the lifecycle of its infrastructure in our four (4) facilities: Portsmouth, NH, Marlborough, MA, Newport, VT and Montreal, QC. The role can be located in either Portsmouth or Marlborough with required periodic travel to our other offices. A valid passport is needed.


You will drive and oversee interactions between technical staff and others within the department, throughout Galvion, and vendors of hardware, software, and related services. You will work closely with other team members to achieve the unit's goal of providing Galvion with effective systems and technology. You will share the responsibility for day-to-day management of the unit with the Director to ensure flawless response to the continuous influx of service requests and IT asset tracking.


• Provide the level of services requested by the Business Units, liaise with external support providers, and provide corporate oversight on technical matters and provide technical leadership and detailed guidance where necessary.

• Install, configure, maintain, support, and optimize all network hardware, operating systems, mastering compliance to cyber security regulations and the technical component of business applications.

• Support and manage servers and networks, performing regular upgrades.

• Comply with various Cyber Security requirements (i.e., NIST, CMMC, etc.)

• Create, update, and maintain technical documentation and be the first point of contact for networks and Windows system administration.

• Implement, monitor, and maintain IPS, IDS, MDM CMDB, SIEM, DLP solutions (VMware infrastructure; VEEAM backup solution; and VoIP telephony solutions


• Bachelor's Degree in Information Technology or relevant discipline.

• Significant and meaningful Network Administration experience.

• Senior level experience with VMware infrastructure.

• Prior experience leading, managing and coaching a small team.

• Be cognizant of and adhere to guidelines to deliver tasks and meet assigned deadlines.

• Frequent use and knowledge of industry standards and experience in a regulated industry (NIST 800.171, CMMC, ITAR and EAR with Canada / UK, Canada CCG, UK CE+) is ideal.

• Ability to clearly define procedures and methods to apply and sustain solutions.

• Skill and passion to work with others to transfer field expert knowledge and methods.


You will work closely with an accomplished leader with significant industry experience and a team of passionate and driven individuals who are making a difference for our modern-day war fighters, law enforcement, and EMS.

Galvion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Galvion complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.