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Danaher Corporation Product Manager, Enterprise Solutions in Marlborough, Massachusetts

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you’ll do

The Product Manager, Enterprise Solutions reports to the Director of Business Development, Enterprise Solutions. Enterprise Solutions provides integrated end-to-end, single use (or hybrid) biomanufacturing platforms and modular facility solutions to the biologics industry. The Enterprise Solutions offerings primarily consist of Cytiva products however, 3rd party equipment will be identified and integrated into the offerings as needed to fill any gaps or accommodate any required customer preferences.

The Product Manager has the responsibility to manage the range of 3rd party supplier products with a focus on level of compliance & rigor aligned to current sourcing and other functional product requirements. The goal is to manage both new and existing 3rd party products over their lifecycle in a manner that maximizes the overall return/profit to the company and supports setting the strategic direction for these 3rd party products. This Product Manager will also provide input into and support the identification and onboarding of new 3rd party equipment needed to drive the Enterprise Solutions business.

The Product Manager is the main point of contact with the 3rd party suppliers for product matters and internal business stakeholders and is instrumental for bridging the Enterprise Solutions project execution and business development teams. The incumbent is also expected to provide/facilitate support to Enterprise Solutions customers for 3rd party products as needed. Additionally, this position will provide support to the Technology, Consumables, and Commercial Activation Team initiatives as needed.

  • Build and maintain excellent supplier relationships, communication, and exchange of information as required and support timely and efficient product support

  • Develop deep technical and business understanding of supplier products in scope, including equipment, consumables, automation, and service aspects

  • Review product risk, product pricing and lead time, data cybersecurity, product IP, packaging, EHS

  • Coordinate, motivate, and drive objectives across cross-functional groups for product/technology, commercial, sourcing/supply chain, quality, regulatory, service, EHS, trade compliance, materials, packaging, R&D, etc. to deliver effective results

Support/drive strategic and tactical customer applications across Enterprise Solutions projects

  • Make decisions based on business objectives

  • Establish/support launch plan and commercial activation of supplier products including internal training and FAQ generation

  • Ensure consumables fit and facilitate any necessary design

  • Establish/support logistics for product testing – hardware, consumables, automation

  • Collaborate with supplier and internal stakeholders to develop and support product service strategy including technical support plan, requirements and responsibilities, product warranty, spare parts, etc.

  • Support sourcing and supplier quality activities (e.g., supplier selection, supply chain strategy, part qualification, change control notification process, etc.)

  • Identify and report any quality or compliance concerns and take immediate corrective action as required including defect/recall management

  • Support Sales and Evaluation & Offering teams with quotation and pre-contract phases

  • Interface with Enterprise Solutions business development and marketing teams on strategic additions and product co-promotion in the 3rd party design space

  • Product lifecycle management responsibilities including:

  • Alignment with quality systems, regulatory requirements, and commercial change processes

  • Product activation and registration

  • Engineering set up, development of purchase specs/revision and pricing strategy

  • Maintenance of products in the product lifecycle management system – initiation, updates, traceability, etc.

  • Maintenance of related product documentation (specifications, drawings, BOMs, manuals, testing/qualification, validation guides, etc.) and certifications

  • Management of product upgrades and obsolescence and definition of service models and structures

  • Act as technical point of contact with customers, project teams and other product managers

  • Organize the preparation of training materials to be used in supplier product training

  • Drive scale and operational excellence to better serve Enterprise Solutions projects and customers

  • Support the Technology, Consumables & Commercial Activation Team activities as needed

  • Travel as needed to support 3rd party products 10-15%

Who you are

  • BS/MS degree in Life Sciences or Engineering discipline or equivalent

  • Minimum of five (5) years relevant product management experience with greater than three (3) years multi-disciplinary knowledge of the life sciences or biomedical industry

  • Knowledge of biomanufacturing processes and equipment is preferred

  • Knowledge of and experience with product lifecycle management software is preferred

  • Sales or marketing experience will be highly valued

  • Demonstrated success in working in a collaborative, global and cross-functional environment

  • Demonstrated facilitation and negotiation skills in driving closure on project/product/program-related decisions/issues

  • Exceptional time management, facilitation, and organizational skills

  • Excellent analytical and problem-solving skills - communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

  • Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
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