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Danaher Corporation Sr Oracle Application Operations Engineer in Marlborough, Massachusetts

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you’ll do

  • Provide daily support to end users including technical and functional support of Oracle E-Business Suite (EBS) modules, interfaces, and other related tools.

  • Consult and collaborate with Global Operations support team in seamless transition of active tickets

  • Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations

  • Accountable for reporting of ERP operational metrics

  • Perform in-depth, corrective, root cause analysis for production issues and create, perform workaround, and permanent fixes as needed

  • Act as lead support contact

  • Understand integration points with other systems that interface with the application, evaluate, and minimize ripple effects

  • Ability to establish and maintain cooperative working relationships across Cytiva businesses and other stakeholders

  • Manage business escalations processes

    Who you are

  • Bachelor’s Degree in Information Technology/related field

  • Minimum 5 yrs experience with Oracle EBS Application in different capacities

  • Good understanding of Oracle EBS supply chain and finance modules

  • Extensive knowledge of ITIL (Information Technology Infrastructure Library) framework

  • Strong, clear, and concise verbal and written communication skills

  • Experience working with globally distributed business, functional, and technical teams

  • Passionate about technology with the pragmatism necessary to solve customer problems and deliver value.

  • Strong organizational, problem solving, and troubleshooting skills

  • Familiar with GXP processes

  • Extremely high degree of customer focus and responsiveness is a must

When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

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