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Oracle Training Program Manager II in Marlborough, Massachusetts

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. 2 years of project management, product design or related experience preferred.

To help us maintain organizational focus on the mission, innovate, execute, measure, and improve, we are seeking a Program Manager to work closely with a variety of internal stakeholders to prioritize work, facilitate on-time delivery, identify and resolve dependencies. You will provide leadership and expertise in program and process areas ensuring operational success.

Oracle is making huge global investments to deliver the most secure, reliable, flexible, and transformative Cloud. We are a fast-growing, fast moving product and marketing group focused on Oracle’s next generation cloud. With Oracle’s innovative culture; track record of delivering popular software platforms, and unparalleled ability to maintain a pulse of enterprise customers.

Key Accountabilities and Responsibilities include:

· Scheduling trainings and trainers to meet global demand from Customers, Partners, and Oracle employees

· Tracking training participation and measuring outcomes including certification rates

· Collecting participation information and feeding into Oracle systems for lead conversion

· Responding to program operations inquiries in community support email and Slack forums

· Managing project-level plan, issues/risks, status, etc.

· Managing stakeholder expectations.

· Driving product, marketing, and engineering teams to deliver on requirements.

· Facilitating cross-silo communications and decision making across team, division, and company.

· Defining and managing project schedules.

· Producing weekly program reports with numeric program metrics.

· Representing program and outcomes at recurring team and cross-team meetings.

· Producing executive-ready communication.

· Managing multiple projects through project lifecycles.

Experience needed to succeed:

  • Professional maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.

  • 2-5 years managing and delivering projects, programs, and/or events.

  • Excellent organizational, presentation, verbal, and written communication skills. – Experience communicating 1:1 with end-user customers and presenting at conferences a plus.

  • Experience teaming with Director-level and line level stakeholders in a large enterprise organization to establish and maintain roadmaps, set appropriate expectations, and ensure our products and services meet our high standards of excellence.

  • Ability to succeed through collaboration and working through internal and external organizations and individuals.

  • Experience working with project management software such as MS Project; process flow authoring software such as MS Visio, and issue tracking software such as Atlassian Jira or GitHub.

  • Experience with Agile / Scrum / Kanban.

  • Active interest in Cloud services.

  • Familiarity with cloud concepts and terminology.

  • Ability to study for and pass OCI Fundamentals certification

  • Bachelor’s degree in Business, Marketing, Technology, Computer Science, Engineering, or related field; or equivalent experience.

Detailed Description and Job Requirements

Manage the implementation and execution of one or more specific company programs.

Manage the development and implementation of a specific company program involving departmental or cross-functional teams. Plan and direct schedules. Monitor budget/spending (if applicable.) Monitor the project through delivery and launch. Organize the interdepartmental activities ensuring completion of the campaign on schedule.

Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. BS degree or equivalent experience relevant to functional area. 2-5 years of project management or related experience preferred.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Job: *Product Development

Organization: *Oracle

Title: Training Program Manager II

Location: WA,Washington-Seattle

Requisition ID: 210007X4

Other Locations: United States

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