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Waters Sr. Technical Writer in Milford, Massachusetts

The Senior Technical Writer plans, schedules and produces technical content in various electronic formats for a global audience.

The Sr. Technical Writer works independently as a contributing member of the international content development department, which is a multi-disciplinary team that develops content to support Waters’ laboratory instrumentation and related software.

  • Produce technically accurate, concise, and well-written user documentation while adhering to a structured style guide.

  • Work concurrently on several deliverables.

  • Consistently meet deadlines. Alert supervisor if a situation or deadline changes.

  • Collaborate as a member of cross-functional project teams, specifically working with software/hardware development teams, evaluation/test, training and customer support.

  • Share information willingly with others.

  • Establish and maintain good working relationships with all Waters employees.

  • Learn new applications, methods and processes.

  • Bachelor’s Degree in a science, engineering, or software related discipline is preferred.

  • Previous experience with technical/scientific writing for biotechnology, medical device, or instrument control software technology highly preferred.

  • Experience with some publishing technologies (FrameMaker, MadCap Flare, RoboHelp, X-Metal, SDL Livecontent, HTML, Adobe, XML).

  • Demonstrated ability to learn new technologies and interest in the biotechnology/life sciences industry.

  • Experience applying CX/UX principles to content development project work is a plus.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Technical Writer, DITA, science, software, engineer, chemistry, laboratory, publishing, content development, user documentation, guides, manuals, online help, analytical, chromatography, LC, HPLC, UPLC, computer, communication

Company Name: Waters Division

External Company URL:

Street: 34 Maple Street