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Teledyne Technologies Applications Engineer in N. Falmouth, Massachusetts

Company Overview

Teledyne Marine Systems is a member of a group of leading-edge undersea technology companies that have been assembled under the Teledyne Marine umbrella. We include Teledyne Benthos and Teledyne Webb Research on Cape Cod, Teledyne Gavia in Iceland, and Teledyne Seabotix and Ocean Science in the San Diego area. Our products include underwater vehicles (both towed and autonomous), acoustic communication systems, and acoustic releases. Teledyne Marine Systems is EveryWhereYouLook!

Position Summary and Responsibilities

Teledyne Marine Systems is seeking an Applications Engineer to help solve technical issues, provide customer support, provide customer training and demonstrations, and work with customers to create custom solutions using Teledyne products. The Applications Engineer will act as a conduit between the Customer, Product Line Managers, and the Teledyne Engineering Department. Responsibilities will also include some in-house sales support and sales order assistance. Applicants must be willing to travel internationally and work on sea going vessels.

Essential Duties and Responsibilities:

  • Work to become local technical expert on assigned products and product lines

  • Work with customers to create custom solutions using Teledyne products

  • Ability to creatively solve customer problems and design solutions based on customer needs

  • Provide customer support, provide customer training and demonstrations

  • Act as a conduit between the Customer, Product Line Managers, and the Teledyne Engineering Department

  • Provide in-house sales support and sales order assistance

  • Ability to learn and understand complex technical requirements, understand and write technical documents

  • Excellent communicator, both verbal and written, with strong interpersonal skills

  • Must be able to travel a minimum of 25% of the time, international and domestic

  • U.S Citizenship

  • Ability to obtain Security Clearance

Qualifications

Education/Experience:

  • BS in Engineering or applicable Scientific Field

  • 2 – 4 years of experience showing ability to diagnose, mechanical, electrical and software issues and provide solutions on complex systems

  • Hands on experience designing, building, and or repairing electro mechanical systems

  • Experience working closely with customers in sales, customer service, or technical capacity

  • Experience with a CRM system such as Salesforce.com, preferred

  • Computer skills and knowledge of Microsoft Office products is essential: Excel, Word and Power Point

Job Knowledge, Skills and Abilities:

  • Previous experience designing, operating, and repairing oceanographic systems

  • Knowledge of digital communication schemes and software programming

  • Previous experience in technical sales and customer service

  • Previous seagoing experience on large vessels

  • Small boat experience

The physical/mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Professional office environment, periods of working behind a desk, performing tasks on computer

  • Occasional work in manufacturing area

  • Significant periods of standing or walking throughout the facility to interface with other associates

  • Travel up to 25% of time via Air/Train/Boat/Automobile for up to 24 consecutive hours

  • Occasional lifting up to 50lbs. to include demo systems, laptop computer, and promotional materials

Job Locations US-MA-N. Falmouth

Requisition ID 2020-13347

Company Name Teledyne Benthos/Webb

Shift 1st Shift - Morning

Citizenship/Visa Requirement US Citizen Only

Internal Code (for CareerBuilder) #CB#

Teledyne is an Equal Opportunity/Affirmative Action employer. All gualified applicants will receive consideration for employment without regard to race, color, religion, religiois creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestory, citizenship status, age, disability, protected Veteran Status, genetics or an accomodation while seeking employment, please email teledynerecruitment@teledyne.com or call (805)373-4545. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accomodation will receive a response.

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