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MathWorks Customer Facing IT Engineer in Natick, Massachusetts

Customer Facing IT Engineer

Job Summary

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  • Job:25473-FMCG

  • Location: US-MA-Natick

  • Department:Technical Sales Engineering

Does IT development excite you? We are seeking a highly motivated individual with technical experience and interest in integrating MathWorks products with enterprise IT software!

By deeply engaging and collaborating with customers in this area, you will influence the way they use MathWorks products! The work will involve recommending technical approaches using the existing products and developing proof of concept software solutions for integrating with IT software.

Travel is encouraged anywhere from 5% to 30%, generally throughout US to EMEA and Asia.


  • Establish credibility with our customers by using your industry experience to integrate with MathWorks products.

  • Lead technical projects with key enterprise customers.

  • Develop software reference architectures and extensions to MathWorks products to meet customer needs.

  • Collaborate with internal sales and other customer-facing staff for successful customer adoption of MathWorks products.

  • Act as a product champion and echo the voice of the customer to our Marketing and Development organizations.

Minimum Qualifications

  • A bachelor's degree and 7 years of professional work experience (or a master's degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications

  • Programming knowledge of at least one: Java, JavaScript, SQL, C/C++.

  • IT development experience required.

  • Customer-facing experience required.

  • Interest in one or more of the following IT areas is required:

  • Cloud, e.g. Azure, AWS or GCP.

  • Hadoop or Spark.

  • Data streaming and IoT related technologies, e.g. Kafka or IoT Hub.

  • Databases, e.g. MongoDB, SQL Server or Cassandra.

  • Visualization, e.g. Tableau, Power BI or Spotfire.