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International Data Group Change Management Manager in Needham, Massachusetts

IDG., Inc. is excited to announce a newly created role and we are seeking a Change Management Manager to create a new center of excellence around change management. This role would be responsible for leading change workstreams to ensure that change initiatives’ objectives are successful, sustainable and long-lived. 

This person would be working alongside senior staff to develop an overarching change management framework, philosophy, structure, and process that the organization can adopt globally to assist with all future change initiatives, big or small. Longer term, this role will play an instrumental role in working across all parts of the organization when changes are needed, to help ensure a successful process.

An immediate focus of this role would be to support our global enterprise resource planning system (“ERP”) implementation and to lead the execution of the change management strategy to ensure a successful ERP transformation.

As the change management lead, key responsibilities will be designing change management plans and assisting in change management initiatives across the global organization. This person would own the execution of day-to-day responsibilities:

  • Partner with stakeholders across multiple disciplines (e.g., management teams, IT, HR) to translate business needs into change and organizational implications, and drive change throughout the organization

  • Provide reporting and other updates to management and project teams

  • Design and develop change management and deployment strategies that will guide efforts and provide foundational change approach in support of the transformation program

  • Develop change management strategies based on a situational awareness of the details of the change and the stakeholders / segments being impacted by the change.

  • Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.

  • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.

  • Determine the approach and tools and lead the identification and current-to-future state gap analysis of people, process and/or technology change impacts; use the results to inform change management, communication and training plans

  • Develop communication plan and dissipate communications around the program

  • Develop and execute training plans, inclusive of the development and delivery of training materials

  • Support learning and adoption of new systems, processes, changes etc.

  • Support the knowledge transfer process and develop knowledge management capabilities

  • Define success metrics and track performance against metrics during and post implementation to ensure changes are long lived and sustainable

  • Bachelors from an accredited four-year college or university

  • Minimum 5-7 years of change management experience encompassing change strategy design, implementation and ongoing monitoring

  • Minimum two years experience leading a change program, experience in finance transformation a plus

  • Minimum one year experience in business process improvement

  • Experience in design and delivery of change management training a plus

  • Experience in devising change management plans for large scale transformational initiatives (e.g., technology, organizational)

  • Track record of success where transformation initiatives are long lived / sustainable in the desired changes and impact

  • Familiarity with project management approaches, tools, and phases of the project lifecycle

Skills

  • Strong team player who is able to forge relationships with a variety of stakeholders across the business and at all levels

  • Excellent active listening skills

  • Problem solving and root cause identification skills

  • Strong influencing skills

  • Excellent communication skills – written, verbal, presentation and interpersonal

  • Conflict resolution and negotiation skills

  • Forward thinker who can construct and communicate his or her vision

  • Comprehensive facilitation and presentation skills

  • Ability to succeed in a dynamic environment and manage multiple priorities.

Please upload a formatted version of your resume and cover letter during the application process.

IDG, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

ID: 2022-2487

Company: IDG Corporate

Unit: IDG, Inc. Corporate

Career Level: Experienced (Non-Manager)

External Company Name: International Data Group, Inc.

External Company URL: http://www.idg.com

Street: 140 Kendrick St

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