Steward Health Care System EHR Application Analyst in Needham, Massachusetts
Steward Health Care Network (SHCN) takes pride in its community-based care model, which drives value-added tools and services to our communities, patients, physicians, and hospitals across the continuum of care. In addition, Steward Health Care Network promotes care coordination and collaboration within the network in order to provide high-quality, efficient care to patients. With Steward in the community, all residents can be sure that there is a world class doctor close to where they live.
The network is also responsible for the implementation and execution of our managed care contracts, medical management services, quality improvement programs, data analysis, and information services.
Position Purpose: Steward Health Care Network (SHCN) is seeking motivated candidates with previous experience working with physicians and physician practices connecting EHRs to population health platforms. The EHR Coordinator/Application Analyst should have excellent communication and time management skills. This position reports directly to the Program Manager of Population Health Applications.
Communicate with local operation teams across the United States to ensure all regions are up to date with current efforts with regards to EHR connectivity to network practice’s EHR
Facilitate calls to connect EHR to our Data Warehouse to drive performance and improve quality
Serves as the primary contact person for Local Operation Teams, Physicians, Physician practices, and 3rd Party vendor with regards to EHR connectors
Serves as primary support contact for Local Operation Teams, Physicians, Physician practices, and 3rd Party vendor with regards to EHR connectors
Serves as subject matter expert for all efforts surrounding EHR connectors
Ability to assist practices with creating Quality Dashboards in EHR
Responsible for documenting completed steps in salesforce
Support Program Manager and/or Director with any duties as assigned
Education / Experience / Other Requirements
Bachelors’ Degree preferred
Years of Experience:
1 – 2 years’ experience working with physicians and physician practices
1 – 2 years’ experience working with EHR Vendors
1 – 2 years’ experience working with within a health care organization
Ability to work independently and take initiative
Ability to prioritize work and multitask
Excellent time management skills
Ability to utilize strong interpersonal skills when interfacing with physicians, physician offices, 3rd party vendors, and operations teams.
Strong customer service skills
Strong computer skills, word/PowerPoint/excel required
Project management experiences (preferred)
Familiarity with Salesforce (preferred)
Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.