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Needham Bank IT Systems Engineer III in Needham, Massachusetts

Job Descriptions:

Responsible for technical engineering, implementation and support of technologies deployed at the Bank. Assist in capacity planning, disaster recovery, datacenter management, backups, documentation, server based application support, and advanced troubleshooting across all technology components. Ensure established service level agreements are met.


  • Ensure that enterprise computing resources are available to the end users at all times.

  • Maintain and manage existing server, network, and application environments.

  • Provide recommendation for system architecture upgrades, migrations, and new deployment.

  • Interact with all system vendors to resolve problems quickly and accurately

  • Develop documentation of critical system infrastructure within the operating environment

  • Update key systems as needed to ensure regulatory compliance. Systems such as (but not limited to) VMware, Microsoft, Storage Area Networks, VMware View, Unidesk

  • Implement new equipment. Plan and expand the enterprise systems infrastructure. Coordinate systems capabilities with user and business needs while anticipating future requirements of both the internal systems and end users.

  • Responsible for reviewing security architecture

  • Act as technical resource for staff within the Information Technology department.

  • Assist in delivering successful change management and maintenance scheduling.

  • Assist with the remediation of system vulnerabilities, and escalation of unpatched issues

  • Architect and troubleshoot network segments, including VLANS

  • Serve as point of escalation for installation, sustainment, troubleshooting and repair of computer hardware, peripherals, software applications, and third party Technology Service Providers.

  • Adhere to industry regulations and best practices for continuity, security, and integrity of the IT systems.

Required Experience:

  • Bachelor’s Degree in Computer Science or equivalent

  • A minimum of 10 years of experience with developing and managing key infrastructure

  • VCP certification is required

  • A minimum of 5 years of working experience with VMware (ESXi and Horizon), Windows and Linux server, server hardware

  • Experience with Cloud services is a plus

  • Proficient in managing and troubleshooting a secured Windows environment (Active Directory)

  • Working experience with configuration & automation management tools

  • Secondary technologies: Networking (layer 2/3),Network Virtualization (NSX) , Enterprise Backup technology, RSA Technologies, Microsoft SQL Server, Microsoft Exchange, Microsoft Sharepoint

  • Strong IT operations and engineering background

  • Strong technical background, strong written and oral communication skills, project management skills, and the ability to work independently as well as within a team environment.

  • Ability to spot problematic areas, analyze solutions, propose resolutions, and coordinate their implementation

  • Implement and document standard procedures for server build, to maintain security, business continuity and regulatory compliance

  • Support, transfer knowledge, and mentor other department employees

  • Normal business office environment

  • Must be able to lift 100lbs on occasions

  • Must be able to work flexible hours to address system upgrades or problem resolution

  • Ability to work in an fast paced environment

  • Able to manage multiple projects and deliverables concurrently, keeping stakeholders and supervisors informed of progress

  • Must be able to interact and communicate effectively across departments

  • Ability to adhere to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

Keyword: Information Technology

From: Needham Bank