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Deloitte Chief Executive Program Data, Insights, & Salesforce Lead Senior Consultant in Newton, Massachusetts

Position summary

Passionate about technology? Energized by innovation? Eager to help chief executives excel in their careers? Deloitte is looking for candidates with outstanding technology skills, strong project management skills, and excellent communication skills to join our Chief Executive Program team. This role will primarily drive technology projects across the Chief Executive Program using Salesforce and AI-based tools to better track, manage, and use data to help provide insights and efficiency to everything we do.

Deloitte's Chief Executive Program is dedicated to advising chief executives throughout their careers-from navigating critical points of inflection, to designing a strategic agenda, to leading through personal and organizational change. We do this through the delivery of lab sessions for executives (and their teams) in new roles, through data-driven research and the creation of original eminence, through key partnerships, through CEO and NextGen CEO convenings, and through the development of Deloitte's capabilities to build trusted advisor relationships with CEOs. The Chief Executive Program is part of Deloitte's Executive Accelerators offering, which focuses on supporting executives across the C-Suite.

Work you'll do

As the Chief Executive Program Data, Insights, & Salesforce Lead, you will be an integral member of the Chief Executive Program team and also work closely with the Executive Accelerators Digital Technology team to drive Salesforce usage and manage an array of projects. You'll get to know the data our team regularly uses and manages - from lab insights to relationship tracking to event data to eminence topics and more - to help us better organize, manage, and use it. You'll also have the opportunity to support broader Chief Executive Program projects, contributing to the core of what we do.

The Chief Executive Program Data, Insights, & Salesforce Lead will:

  • Support the evolution and execution of Chief Executive Program strategies through involvement in strategic Salesforce projects

  • Lead the day-to-day management of our Chief Executive Program Salesforce.com usage, defining business requirements, driving engagement, supporting successful utilization, and identifying areas for process improvement using the Salesforce.com platform

  • Suggest new and innovative ways to use our data to drive Program objectives

  • Test and pilot AI-based tools and other technologies to drive insights

  • Interact with stakeholders and drive capability requirements, including specifications for user interfaces & customized solutions

  • Manage projects related to data & insights

  • Handle administrative functions, including user account maintenance, report, dashboards, workflows, and other routine tasks

  • Create and maintain system documentation, artifacts relating to best practices and system configuration, and user support materials

  • Work closely with the broader Executive Accelerators technology team

  • Contribute to broader strategic projects for the Chief Executive Program

Key Experiences & Demonstrated Competencies

A successful candidate will have the following demonstrated experiences and competencies:

  • Salesforce.com experience and a good understanding of best practices and functionality

  • Excellent project management skills and a positive attitude

  • Demonstrated ability to prioritize tasks, work on multiple assignments, manage ambiguity, and meet deadlines

  • Creative and analytical thinker with strong problem-solving skills

  • Intellectual flexibility and curiosity

  • Exceptional verbal and written communication skills

  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from their underlying true needs

  • Strong data management abilities

  • Good analytical skills, detail oriented, and ability to work independently, be self-motivated, as well as part of a team

  • Proficient in PowerPoint and Excel

  • Limited immigration sponsorship may be available

  • Ability to travel 0-5%, on average, based on the work you do and the clients and industries/sectors you serve

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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