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naviHealth, Inc. Manager, Product Management - CTP in Newton, Massachusetts

Job Summary

naviHealth has an established reputation for being experts in the business of patient transitions. Our Product organization is critical in maintaining this position through innovative product design, execution and ultimately delivery to clients. Simple to use solutions that deliver optimal impact to our end users is our goal.

The Manager, Product Management reports to and works directly with the Director, Product Management, to conceptualize and drive product management practices within the organization. This role is a player coach role assuming people management responsibilities, while also staying involved with the day-to-day functions of a product manager. Key areas of responsibility will include team management of our customer-facing product lines, while also taking a higher-level strategic role on the interoperability opportunities we have within our complete Product portfolio. This is coupled with assuming the role of the Product Manager of the nH Discharge Application.

Responsibilities

  • Provide oversight, direction, coaching, and development for our Acute and PAC Products team within the Care Transitions Platform (CTP) portfolio.

  • Act as a strategic touchpoint with Product Solutions to Product Management hand off for any interoperability opportunities.

  • Function as aleader in the technology space to help drive and fill knowledge gaps across product portfolio.

  • Work to become a market expert in the evolution of the healthcare and technology space to translate into opportunities for the CTP business.

  • Assume a key point of contact role with all major clients during times of escalation.

  • Champion a culture of collaboration and high performance.

  • Collaborate with stakeholders internally and externally to develop key requirements specific to Product features.

  • Aid in efforts building out longer-term budgeting and initiative ideation.

  • Act as a mentor and leader for the more junior members of the Product Management vertical.

  • Develop and maintain a roadmap for the nH Discharge Product.

  • Create and evolve the strategic vision for the nH Discharge Product line.

  • Be a key point of contact with various external users and stakeholders to understanding pain points and market issues to create solutions within the Discharge Product.

  • Understand workflows and interaction points within the market to drive product solutions.

  • Perform other duties and responsibilities as required, assigned, or requested.

Qualifications

  • Bachelor’s degree required, preferably in a business-related discipline

  • 8+ years of experience in product/application support and development

  • Experience in healthcare-related field required

  • Experience working collaboratively with a wide range of functional departments and technology skill levels

  • Strong technical background in information technology and software systems

  • Excellent communication and presentation skills

  • Must be highly organized and possess strong planning skills, effectively managing multiple cross-functional projects

  • Must possess strong critical thinking skills, polished communication skills, and a professional demeanor

  • Must be a team player and able to work and collaborate efficiently with cross-functional teams and their leadership

  • Strong empathy for customers and a passion for growth

  • Analytical and process-oriented mindset

  • Enthusiastic and creative leader with the ability to inspire others

About naviHealth

naviHealth is improving the healthcare experience for seniors to live more fulfilling lives. For nearly a decade, naviHealth has been a trusted partner for the nation’s top health plans, health systems, and at-risk physician groups navigating the shift from volume to value. Powered by a predictive technology and decision support platform that provides clinicians and care teams with evidence-based protocols, naviHealth’s high-touch, proven care model fully supports patients from pre-acute through to the home. With naviHealth, patients can enjoy more days at home, and healthcare providers and health plans can significantly reduce costs specific to unnecessary care and readmissions. For more information about naviHealth, visit navihealth.com.

Our Purpose

Improving the healthcare experience for seniors to live a more fulfilling life

Our Values

Rooted in respect

Guided by purpose

Devoted to service

Energized by impact

The above statements are intended to describe the general nature and level of work performed by colleagues assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. naviHealth reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

naviHealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected status under applicable laws and will not be discriminated against on the basis of disability.

External Job Posting Title: Manager, Product Management - CTP

Requisition ID: 2021-5916

Location Type: Field / Office / Virtual: Corp Office

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