TraceLink, Inc. QA Manager, Performance Testing in North Reading, Massachusetts
TraceLink operates the world’s only integrated Digital Supply Network for the life sciences industry, today utilized by more than 1,300 healthcare organizations, pharmaceutical companies, and 275,000+ of their business partners to ensure that safe medicines reach the patients who rely on them. With the release of its Opus Digital Network Platform in 2021, TraceLink will foster an ecosystem of customers and partners that utilize the Opus Platform to build digital networks through multi-enterprise applications that seamlessly link companies, people, processes, and systems to create a more patient-centric, agile supply chain.
As the Manager of Software Performance QA, you will be responsible for driving and defining the performance test strategies that ensure operational excellence of our high-volume, highly distributed supply chain applications. You will lead a team of performance SDETs by providing strategic and tactical leadership, technical guidance, people management and team development. The role will require proactively working across the product development landscape to understand both current and expected performance requirements of our applications.
The ideal candidate will have a proven track record of continually exceeding expectations and delivering software at a high level of quality. If you are self-motivated, intellectually curious, collaborative, driven to push conventional boundaries and love a good challenge, TraceLink is the place for you.
Provide QA thought leadership, especially as it pertains to application performance and operational excellence
Operate cross functionally in an agile environment to understand project readiness, influence testability, and ensure proper test development, overall system reliability, performance, and quality
Lead and develop QA team’s expertise, in performance testing, through continuous improvement and mentorship, drive performance testing as an integral part of the QA strategy across all teams
Devise and execute performance tests with the goal of making recommendations in application design and performance; continually improve and increase performance testing coverage
Create or leverage open-source tools to design testing frameworks that can simulate real-world transaction volumes involving potentially millions of transactions per day
Track and review team’s daily activities and provide guidance to ensure a high quality of results
Develop and utilize metrics to help improve process and drive team’s performance
Engage with Customers & Services to understand performance issues in the field and incorporate into the QA process; develop tools to better understand production usage characteristics to improve ongoing performance
Engage with Pre-sales to provide application performance benchmarking results
BS/MS degree in Computer Science, Engineering, Mathematics or equivalent
5+ years’ experience managing and growing software QA teams, especially in a performance testing capacity
10+ years’ experience working in a software development environment
Strong experience with creating and executing performance tests for high-volume, event-based systems, especially involving millions of transactions per day
Strong experience in reviewing architecture and design principles and providing recommendations for improving application and system performance
Strong analytics skills with the ability to present key performance metrics and KPIs
Familiarity with modern testing methodologies and techniques
Ability to balance structure, process, risk management and time-to-market factors
Proven record of strong leadership, communication, team development, problem solving & organization skills
Experience in programming in at least one commercial programming language e.g. Java
Self-starter, self-managed individual who can work independently and quickly adjust to changing priorities
Experience working with build automation tools such as Jenkins, Nexus, Maven and Ant
Familiarity with automation tools/frameworks such as TestNG, Junit, Karate, Gatling
Experience in developing against web-services and web-based APIs
Familiarity with QA and DevOps methodologies and tools especially related to AWS
Experience with JIRA, Confluence, TestRail
Business and technical background in the Life Sciences, Healthcare, Pharmaceutical industry, a plus
External Company Name: TraceLink, Inc.
External Company URL: http://www.tracelink.com