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Amazon Sr. Technical Program Manager, Ops Tech Solutions in North Reading, Massachusetts

Description

OpsTech Engineering - Global Edge Compute is seeking an experienced Senior Technical Program Manager to lead large cross-organizational initiatives across Amazon's fulfillment centers worldwide. This is an exciting opportunity to drive forward-thinking projects at the forefront of Amazon's robotics and automation efforts.

As a Senior TPM of the Global Edge Compute team, you will lead the delivery of a cutting-edge platform to manage over 1.5 million devices across 4,000 locations globally, enabling Amazon to revolutionize its logistics and fulfillment operations. You will partner with lead engineers and engineering managers to ensure designs meet high standards for availability, resiliency, latency, observability, and automated management.

Your responsibilities will include:

  • Collaborating with cross-functional teams to build services that follow consistent patterns for devices worldwide, driving the roadmap to build for the long-term while delivering incremental progress.

  • Anticipating business needs and creating flexible, scalable services to satisfy both current and future requirements.

  • Ensuring high standards through your leadership and guidance, participating in strategic planning and brainstorming improvements.

  • Maintaining comprehensive project roadmaps, deliverables, and dependencies, leveraging your exceptional organizational skills.

  • Partnering with engineering managers on delivery best practices, from long-term initiative decomposition to sprint alignment.

  • Meeting regularly with stakeholders to ensure solutions are meeting the needs of the business.

This is an exciting opportunity to contribute to Amazon's robotics strategy and witness the direct impact of your work. The Global Edge Compute team fosters a culture of personal and professional growth, with a priority on work-life balance to empower our talented team members. If you thrive on driving mission-critical projects that push the boundaries of automation and reshape the future of e-commerce, we encourage you to apply.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • 3+ years of software development experience

  • 5+ years of technical program management working directly with software engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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