Job Information
AccessHR Director - Operations in Norwell, Massachusetts
Director - Operations
Manage operations of a region while providing leadership and individual motivation; Recommend and implement policies and programs; allocate resources consistent with the budget and mission. Provide a knowledgeable and welcoming public image.
Director - Operations
Oversees the management of several individual centers within a geographic region
Manages supervisors within the areas of hiring, staff development and the management of site’s performance.
Provides effective coaching, feedback and developmental action plans to the site supervisors
Implements processes identified to improve the overall performance of individual site, overall customer service issues and drives overall efficiency
Solves problems effectively with an emphasis on developing proactive, productive approaches utilizing internal support functions
Provides reports on a (monthly/quarterly/ad hoc) basis with commentary outlining reasons for variance in data (productivity, service, etc.); develops and carries out an action plan for improvement
Identifies measurable performance standards to improve site performance
Understands the site’s challenges and productively facilitates communication and involvement of other functional areas (HR, IT, etc.)
Reviews staffing model and recommends optional solutions to VP of Operations
Coordinates and communicates across remote sites and shares best practices with peers
Participates in client and/or site meetings, committees and task forces to support strategic initiatives and goals
Travel between sites required
Other duties as assigned
Director - Operations
Previous medical industry experience required.
Oversight and managment of multiple clinics
Financial Management a plus
Demonstrated process or efficiency management.
Excel, PowerPoint, Word and Outlook skills required.
Excellent written, verbal and presentation skills required.
Ability to interact at all levels of the organization (both internal and external).
Demonstrated strong leadership skills.
Previous experience managing remote teams.
Demonstrated adaptability anda ability to manage change.
Knowledge of Workers’ Compensation, Medicare and/or clinical standards of practice preferred.
Prior experience in an Operations function with emphasis on budget and P&L responsibility.
Demonstrated experience with medical information management systems preferred.
ID: 2023-9546
Updated Date: 4/28/2023
Street: 600 Longwater Dr.
External Company Name: Akumin
External Company URL: http://akumin.com/