Cape Cod Five Cents Savings Bank Enterprise Content & Collaboration Analy in Orleans, Massachusetts

Application Development and Support Review, analyze and modify applications and databases, including system configuration, testing and debugging applications Manage the implementation of new software releases, following the Banks IT policies Assist in the design, delivery, and improvement of in-house and third-party software Identify and implement solutions to recurring problems Serve as the application resource for all Bank departments Assist with hardware issues and software error resolution Trouble-shoot technical problems Translate needs into technical requirements Consult with users in the development of processes and procedures to increase system capability Develop testing plans and coordinate the testing of system enhancements Develop and maintain technical and procedural documentation Provide daily system application administration User Administration Establish user rights and security by adding, changing and deleting user access according to established procedures Design and maintain user roles Document and maintain procedures Audit system reports to ensure user rights are added, changed and deleted according to established procedures Conduct and manage user access reviews User Support Provide technical support for identified applications Inform end-users about new functionality Serve as Bank-wide problem solving resource Communicate pertinent information within the Bank; verbally, written, and through reports Coordinate changes and enhancements with other Bank departments Assist in problem resolution regarding the software and any interfacing application Applications Supported (Partial List): Synergy Enterprise Workflow (EWF) SharePoint Intranet eVision 4|sight MOVEit Report Management Ensure all daily core system reports have been received into the Bank?s imaging system QUALIFICATIONS: Associates degree desired, Focus on Business, Software, Hardware 2 to 4 years banking experience preferred Strong technical and computer skills required Solid written and verbal communication skills Good organizational skills Required to be available for support off-hours, as needed Prior Enterprise Content Management (ECM) system experience helpful SharePoint experience helpful