Kforce Application Support Analyst in Quincy, Massachusetts

A Kforce client in the greater Quincy, Massachusetts (MA) area is looking for a Application Support Analyst with Point of Sale (POS) experience to come join an exciting project and team!

  • Bachelor's degree with concentration in Information Technology or Business 4 years of progressive, relevant IT experience in retail or restaurant industries

  • Experience with in-store POS systems and their peripherals, along with Back Office technologies, preferably in a restaurant environment

  • Experience supporting mission-critical, high volume transactional technology, preferably in retail or restaurants

  • Experience in gathering business requirements, performing gap analysis, and creating associated documentation

  • Experience with SaaS and Cloud computing

  • Experience in developing release cycles and vendor management

  • Experience with mobile and web ordering systems

  • Experience designing, implementing or supporting payment processing software and hardware (payment processors, payment gateways, EMV, etc.) in a retail / restaurant store

  • Exceptionally strong experience in creating requirement documentation, user flows, procedure workflows, etc.

  • Specific technical experience with Oracle POS (Simphony, myLabor, EMC, R&A, OPI, myCentral, OHEICS, and Transaction Services), CrunchTime

  • Back Office, and Verifone payment terminals a plus

  • Proficient in using requirement gathering and process flow software (Visio, UML, etc.)

  • Strong and demonstrated experience in system design and architecting highly scalable solutions

  • Working knowledge of APIs (Rest, SOAP, JSON and XML)

  • Exposure to network architecture is a plus

  • Requires log file reading and troubleshooting skills

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours