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Blue Cross Blue Shield of Massachusetts Cloud Platform Engineer in Quincy, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

The Cloud Platform Engineer is a key role within our Cloud Platform. This team is responsible for the availability, security, and overall performance of BCBSMA’s Cloud hosting environment reporting to the Sr. Manager of Cloud Platform team. BCBSMA utilizes AWS as our primary Cloud hosting provider with other services running on Google and Microsoft Clouds. BCBSMA is at the start of our Cloud hosting journey. This role will work with a small insourced team and our Cloud Managed Service Provider to engineer and deploy new services within AWS. This role is responsible for validating the technical design and specifications to meet the need of business requests. This person along with his/her peers select the best hosting option to while balancing factors such as cost, security, scalability, and speed. BCBSMA is looking to expand our Cloud hosting footprint where it makes business and technical sense. Currently, BCBSMA hosts our Big Data and DevSecOps environment’s s within AWS. This Cloud Platform Engineer role will help develop an Enterprise Cloud hosting strategy for new projects allowing BCBSMA to understand the initial setup and on-ongoing support model associated with running services in the Cloud. He or she will work with business partners, internal stakeholders, and service providers to build and maintain Cloud Platform capabilities. This person will be responsible for monitoring and reporting Service Levels and Key Performance Indicators specific to our Cloud Platform. In addition to operational performance management, Cloud security compliance and IT administrative controls are critical services this person will help support. Performance, security, and financial metrics for our Cloud Platform need to be matured and communicated to key stakeholders. This person will help maintain and continuously improve our Cloud metrics in partnership with insourced and outsourced teams with clearly communicated roles and responsibilities. This engineer will manage and support numerous services within our AWS Cloud specializing in the Pivotal Cloud Foundry (PCF) platform. In addition, this role will work closely with our DevSecOps and Data teams. Our Cloud Platform will be the foundation for our CI/CD pipeline and agile software development framework. This role will help build Cloud Platform automation and services creating a fast, secure, and scalable IaaS or PaaS environment.

Technical Experience:

  • Self-starter with proven networking skills required to be successful in this role

  • Experience with DevSecOps, Software Development, Agile, CI/CD framework, Data Analytics, or Infrastructure Engineering

  • Hands-on experience managing and deploying public Cloud services within Amazon Web Services (AWS)

  • Hands on experience managing common AWS services: EC2, EKS, EMR, RDS, S3, VPC, CloudFormation etc.

  • Hands on experience managing container technology and microservices: PCF, Kubernetes, etc.

  • Excellent understanding and experience of cloud native application design principles (like micro-services, stateless application meant for cloud, containers etc.)

  • Maintain availability and resiliency of the large-scale PCF environments/foundations

  • Good hands-on experience in Linux systems (shell scripts, system activity reports, stats, familiarity with processes, dump, and log analysis)

  • Taking care of upgrades, application onboarding, resolving application issues with deployment on PCF foundation, bosh level troubleshooting, Backup, and recovery

  • Experience as an operator with Pivotal Cloud Foundry or Open Source Cloud Foundry

  • Understanding of clusters, distributed architecture, container environments

  • Operational experience for the tiles supported in PCF (e.g. MySQL, RabbitMQ, Redis)

  • Familiarity with application and infrastructure monitoring tools such as New Relic, Data Dog, Splunk, etc.

  • Experience with container technologies, e.g. Docker, Kubernetes, PCF etc.

  • Knowledge on CI/CD tools like Bosh, Chef, Puppet, Jenkins, Git, Concourse is preferred

  • Experience working on or leading agile development teams (ideally leveraging Scrum or Kanban)

  • Knowledge of PaaS products such as: OpenShift, Heroku, Elastic Beanstalk, or similar

  • Experience with Jenkins, Hudson, Bamboo, TeamCity, and other Continuous Integration tools

  • Experience with Spring, Spring Security, Spring MVC, Spring Integration, Spring Data & Spring Boot

  • Experience with production systems and dealing with production issues

Communication and Leadership style:

  • Ability to deliver results by demonstrating integrity and active listening

  • Creative problem solver with a focus on attention to detail

  • Strong written and verbal communicator with an overall positive approach

Education and Experience:

  • Bachelor’s degree and/or Technical certifications such as AWS

  • 5 - 10 years of work experience within Information Technology

  • 2 - 5 years of experience managing Cloud technology in matrix delivery organization with insourced and outsourced staff

  • Experience managing Cloud platform hosting within AWS and Pivotal Cloud Foundry (PCF). Cloud Big Data platform engineering experience is a plus

  • Solid understanding of Information Security principles and Defense in Depth framework

LocationBoston, QuincyTime TypeFull time

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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