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Blue Cross Blue Shield of Massachusetts Senior Product Solution Architect in Quincy, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue. Â

Blue Cross Blue Shield of Massachusetts is looking for a Senior Product Solution Architect to join our Enterprise Technology team in Quincy, MA. This is a terrific opportunity for an IT professional with experience in defining product solution architecture for healthcare enterprise systems and integration with third-party clinical and healthcare SaaS software solutions.


  • Provide product solutioning, architectural and design guidance to new projects, upgrades, and vendor integrations for Clinical, Health Engagement and CRM solutions

  • Work closely with enterprise architecture, business analysts, data architecture and development teams to determine system integration needs

  • Facilitate product solutioning and technical approach decision process, provide design solutions and oversee implementation of the design approaches and business integration through all stages of system development.

  • Create high-level and detailed design approaches and models, including integration architecture, user stories, use cases, business object models, business process flows and data flows.

  • Evaluate applicability of new technologies and architectural approaches through proof-of-concept

  • Propose and oversee implementation of new architectural solutions and enhancements to existing system design based on new technological solutions and design patterns


  • At least 8 years of experience with product solutioning for healthcare enterprise systems, including solution architecture for vendor SaaS solution integration

  • Ability to collaborate with project stakeholders, including business requestors, enterprise architects, and impacted IT groups on defining a product solution, integration architecture and system components

  • Strong understanding of systems and engineering needs for mission-critical systems

  • Strong understanding of modeling techniques, including object-oriented design, system models, use case models, data models, process flows and data flows

  • Strong understanding of business and system complexity, and project interdependencies, from functional, logical and technical perspective

  • Experience creating technical architecture for enterprise and SaaS solutions is preferred

  • Ability to create and document system and functional requirements using a combination of user stories, use cases, written descriptions and diagrams.

  • Ability to create process flows, use case models and related diagrams using a system modeling tool, such as Microsoft Visio

  • Ability to create data mappings and working knowledge of SQL (Oracle SQL experience preferable)

  • Strong verbal and written communication skills; strong analytical and problem-solving skills

  • 8-10 years of experience in product solutioning for information systems

  • Healthcare and Insurance product solution analysis and architecture experience

  • Bachelor’s degree

Minimum Education Requirements:

High school degree or equivalent required

LocationQuincyTime TypeFull time

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.