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SS&C Technologies Supervisor Financial Services Plan Administration in Quincy, Massachusetts

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity , then we are the right fit for you.

Job Description:

Who we are:

SS&C a global investment and financial services and software provider for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

What you will be doing as the Financial Services Plan Administration Supervisor:

As a Financial Services Plan Administration Supervisor, you will be responsible for overseeing a team of exempt level associates ensuring that associates receive proper training, development, and feedback on a timely basis. Overseeing daily operations and ensuring quality service, client satisfaction, and a positive associate work environment. Work collaboratively with other internal and external teams to deliver timely problem resolution.

Your daily task:

  • Oversee recruitment, hiring, and training/development of employees

  • Design and implement performance standards, track such standards, and use resulting data to provide employee performance feedback on an ongoing basis

  • Direct execution and management of system initiatives and service enhancements and ensure business objectives are met.

  • Oversee a staff of Retirement Plan Account Managers employees. These individuals are responsible for maintaining relationships with Plan Sponsors, TPAs, Advisors, and Institutional clients and our internal teams, including Control, Systems Support, Operations, Payroll, Conversion Analysts, and Client Services.

    What you'll bring to the TEAM:

  • Knowledge of retirement plans, plan administration, servicing techniques, and key audiences

  • Knowledge of Employee Retirement Income Security Act (ERISA), Department of Labor (DOL), and Internal Revenue Service (IRS) regulatory issues.

  • Knowledge of such proprietary systems as TRAC and AWD

  • Knowledge of such Microsoft applications as Word and Excel.

  • Strong communication skills. Ability to communicate clearly, concisely, and effectively, both verbally and in writing, with tact and confidence.

  • Ability to think strategically and manage tactically.

  • Effectively manage and motivate associates to ensure the development and superior performance.

  • Problem-solving skills are required to research and evaluate issues for resolution.

  • Ability to multi-task associate needs, client issues, and projects.

    The ideal candidate will be:

  • Bachelor's degree and 2 years of work-related experience, or a Master's degree and 1 year of work-related experience, or 5 years equivalent work-related experience.

  • People leadership experience for optimal performance and client satisfaction

  • QKA certification is a plus

    We offer:

    SS&C Technologies offer competitive benefits such as medical, vision, dental, retirement savings 401(k) with company contribution, paid-time-off, FSA, short and long-term disabilities, life insurance, and a wealth of other valuable benefits to protect your family and support your professional growth.


Quincy Massachusetts

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here ( and here ( . SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at for assistance.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.