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Blue Cross Blue Shield of Massachusetts Technical Product Owner, Core Data in Quincy, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue. Â

This position is eligible for all 3 personas: Resident, Mobile, eWorkerThe Technical Product Owner will be a member of the Operational Data Solutions Delivery team managing various core healthcare data such as membership, Salesforce and CRM products at BCBSMA. Having a strong focus on defining, managing, and executing the product roadmaps in collaboration with SMEs, engineers and business stakeholders is critical to this role. As the Technical Product Owner, you will establish and drive Agile practices to manage enterprise-wide data transformation and integration projects using industry standard tools like Jira and Confluence.

EDUCATION

  • Bachelor’s degree in Computer Science or related field is required

RESPONSIBILITIES & DUTIES

  • Build and manage enterprise data and integration domain roadmap to support strategic and operational portfolio initiatives.

  • Manage and mentor peer and junior data product owners to adopt agile processes of building and delivering data products.

  • Responsible for defining stories, prioritizing the team backlog and ensuring its visibility to business partners and ET leadership.

  • Develop information awareness across the organization ensuring that the business leverage data to drive decisions.

  • Attends and actively participates in Team Ceremonies: Iteration Planning, Daily Scrum, Iteration Review, Iteration Retrospective.

  • Manage upstream and downstream business communication related to product being developed and to meet critical business needs.

  • Understands data architecture, solutions and platforms supporting enterprise data & integration transformation working with infrastructure and data engineers.

  • Work towards improving data operations to deliver quality product using best in class DevSecOps, and CI/CD platforms.

  • Drive technical design discussions, understand technical dependencies and communicate requirements to engineering teams.

  • Have end-to-end experience ownership, including taking final decisions on product functionality.

  • Manage all forms of documentation for data products to support needs of analytics, engineering and operations staff.

  • Stay on top of all relevant healthcare and consumer technology trends, competitors, and market offerings.

QUALIFICATIONS & EXPERIENCE

  • 7 years of progressive work experience within data, digital and API product management areas.

  • 4 years of experience working with SQL or NoSQL databases like Oracle, Netezza, Postgres DB, MongoDB.

  • 4 years of experience working as a product owner focused on digital platforms (mobile, web, omni-channel) & integration of products / applications using microservices based API architecture.

  • Minimum 2 years of experience with Jira & Confluence for product management.

  • Scrum Product Owner certification highly desirable and a huge plus.

  • Healthcare domain knowledge is a huge plus.

  • Excellent verbal and written communication skills.

MANAGEMENT

  • This position is an individual contributor & is not expected to have any direct reports

Minimum Education Requirements:

High school degree or equivalent required

LocationQuincyTime TypeFull time

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).

Blue Cross Blue Shield of Massachusetts, has a COVID-19 vaccination requirement for building entry. Your offer of employment is dependent upon either being fully vaccinated for COVID-19, or receiving an eworker exemption and/or accommodation based on a disability or sincerely held religious belief, practice, or observance by submitting a request to Human Resources.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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