FREEMAN Digital Exhibitor Specialist in Somerville, Massachusetts
We are a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.
In partnership with Freeman sales and delivery teams, the Digital Exhibitor Specialist is responsible for ensuring the success of our customers’ exhibitor and sponsorship programs. This role will review, analyze and provide feedback with recommendations on the technical aspects related to customer sponsorship and exhibitor materials. The Digital Exhibitor Specialist will work directly with customers and exhibitors to answer questions and lead webinars about various aspects of Freeman’s Online Event Pro platform and partner technologies.
Essential Duties & Responsibilities
Partner with the Freeman sales and delivery teams to ensure the technical aspects of Freeman Online Event Pro are accurately incorporated into any sponsorship consulting
Serve as the main point of contact post-sale to answer questions from exhibitors, lead webinars, demo exhibitor related products, and assist the Freeman project teams to answer technical questions from exhibitors
Review client exhibitor prospectuses to provide feedback, recommendations and ensure any related technical aspects are correctly represented
Collaborate with sales and marketing teams to continually improve the Sponsorship Opportunities template
Identify solutions, create Standard Operating Procedures (SOPs) and manage the approval process that ultimately enhances the Sponsorship Opportunities template as well as the customer’s experience
Education & Experience
Bachelor’s degree preferred or equivalent experience in event industry roles
Three (3) or more years performing similar duties
Knowledge of exhibitor and sponsorship programs is preferred
Working knowledge of Freeman Digital tools, Grip, Lennd, Quant, or similar systems is preferred
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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