Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

MassMutual Category Manager in Springfield, Massachusetts

The Opportunity

As a Category Manager, you will be responsible for managing all elements of MassMutual’s category strategy for your assigned area. This will include the design, development, and oversight of a category plan (strategy). You will also serve as the lead contact between key business executives and procurement, understanding their strategy and aligning your category strategy appropriately. You will serve as the procurement expert for your category, partnering across the business and with other procurement functional areas including strategic sourcing, supplier diversity, procurement operations, and supplier relationship management. A strong mix of analytic, strategic vision, and communication skills will ensure your success. You will report to the Head of Category Management & Strategic Sourcing.

The Team

The team is comprised of seasoned category management professionals with experience in procurement and category management. In addition, the team includes category analysts who support the category managers in designing and delivering the strategy. The broader procurement team in a rapidly developing and growing group of procurement professionals who are excited about transformation and improving procurement. The team understands the challenges of transformation and is capable of building and managing at the same time. The team is also highly collaborative and supportive, with development & training support available.

The Impact

The category manager will have a profound impact on developing the category playbook and leading strategic planning and delivery for stakeholders.

Your days will include but are not limited to:

  • Work on developing and updating the category playbook

  • Meet with key functional stakeholders to understand their strategy

  • Research and analyze the marketplace to understand trends

  • Setting up and/or leading strategic sourcing events, some with the support of the strategic sourcing team

Building the category function will be challenging but incredibly rewarding, as you identify opportunities and partner with stakeholders to realize value.

The Minimum Qualifications

  • A minimum of 8 years of professional working experience that required building strong relationships with stakeholders and partners

  • Strong financial acumen and understanding of how effective category management relates to company results

  • Team player at executive levels who collaborates with business units and functional partners (i.e., IT, finance, HR, legal)

  • Excellent communication skills and listening skills enabling the stakeholders to align with our procurement best practices

  • Strong influence skills to encourage leaders from across MassMutual towards positive supplier relationships and results delivery

  • Courage to influence across the organization for compliance with standards and escalate noncompliance when needed

  • Knowledgeable about general procurement value stream best practices

  • Demonstrated verbal and written communication, change management capabilities, business acumen, project management and leadership skills

  • Strong people leader with the ability to create an environment where teams are inspired, encouraged and motivated

  • Both think and act strategically; Demonstrate strong judgment in decisions

The Ideal Qualifications

  • 8 years' experience in IT sourcing, 3rd party relationship function for IT hardware, or in relevant IT hardware sales and/or

  • 8 years' experience in BPO/contingent labor sourcing, 3rd party relationship function for business process outsourcing (BPO) and/or contingent labor and/or

  • 8 years' experience in professional services sourcing, 3rd party relationship function for professional services, or in relevant professional services sales

  • Extensive experience negotiating agreements and managing complex vendor / client relationships.

  • Subject Matter Expert in Information Technology / Software licensing and management, including extensive knowledge of market characteristics, cost and fee structures, competitive environment and key trends

  • Extensive experience in managing technology categories with a diverse set of category-relevant internal business constituents

  • Bachelor’s degree in Business, Finance, Supply Chain Management, or equivalent education and related training

  • Experience working with VARs

  • Experience integrating supplier diversity into the category management function; experience working with a supplier diversity team

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Procurement Category Management team

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.