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MassMutual Compensation Design Consultant in Springfield, Massachusetts

The Opportunity

We’re looking to hire a Compensation Design Consultant to join our team! You’ll be responsible for creating, running, analyzing, and managing field compensation programs for the MMFA organization, including secondary compensation programs and General Agent retirement plans. You’ll collaborate with the field, financial consultants and regions to advise and communicate programs, as well as represent the compensation design team on IT projects. You will work in a fast paced, collaborative environment researching and handling complex problem resolution.

The Team

The Compensation Design team is a high-profile team, providing tangible impacts to customers, both internal and external. The team is comprised of 5 compensation design consultants and works closely with the overall compensation design team and management that collaborates to brainstorm and problem solve. The team is heavily relied upon to provide research, innovation and solutions as well as effectively communicate with the field and internally across organizations. We partner with various areas of the company including legal, IT, actuaries, field management, operations, accounting, compliance and MMLIS. Each team member has personal ownership for specific programs yet works in a highly collaborative environment. Team members are agile, resilient and have strong communication skills. Influential leadership as well as matrix managing is critical to success. This high impact team feels a sense of accomplishment and can see immediate impacts of their efforts.

The Impact:

As a Compensation Design Consultant, your responsibilities will include, but not be limited to the following:

  • Use advanced excel models to manipulate and deliver information

  • Handle the administration, payments and accounting of the GA retirement plans

  • Continually adjust priorities and handle multiple demands with urgency

  • Design, document and model general agent and agent compensation and retirement programs

  • Communicate clearly with agents and agency management to explain, problem solve and educate. Strong customer service skills.

  • Provide business specification and testing support for IT development of field compensation systems/programs.

  • Understand agent and GA compensation

  • Engage in continuous improvement thinking, innovative problem solving, and implementing best practice policies and procedures aligning with organizational goals and objectives

  • A self-starter with critical attention to detail.

The Minimum Qualifications

  • 3+ years of experience in an analytical, finance, accounting, or mathematical based position

  • 1+ year of experience work with a field sales team or a general agency system

  • Expertise in Excel (VLookups, Pivot Tables, Basic Logic) for data manipulation

  • Proficient in Microsoft Office software, including PowerPoint

  • Strong communication skills, both written, verbal, and presentation skills

  • Demonstrated ability working with ambiguity and exploring/identifying technical solutions

  • High degree of ownership and sense of urgency

The Ideal Qualifications

  • 5+ years of experience in an analytical, finance, accounting, or mathematical based position within financial services

  • Knowledge of the MassMutual career agency system and sales process

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Compensation Design & Administration team

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

About MassMutual

We’ve been around since 1851. During our history, we’ve helped millions of people find financial freedom, offer financial protection, and plan for the future.

Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life.

MassMutual was recognized as an Ethisphere 2019 World’s Most Ethical Company, a Top Place to Work in 2019 according to The Boston Globe and named among America’s Best Employers for Diversity according to Forbes 2020. MassMutual ranks No. 84 on the Fortune 500 list of largest companies.


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.