Baystate Health Information Security Analyst in Springfield, Massachusetts

Baystate Health, a leading not-for-profit integrated health system, is transforming the delivery of health care to the communities it serves. Baystate Health (BH) is one of New England’s leading and largest integrated healthcare systems, serving more than 800,000 people throughout Western Massachusetts. With about 12,000 employees, a 1,200-member medical staff, and net patient service revenue of more than $2.3 billion, this dynamic and growing system includes an academic medical center, a children’s hospital and three community hospitals. It also includes a large multispecialty group, (Baystate Medical Practices), Baystate Home Health, Baystate Reference Laboratories, and Health New England, a 205,000-member health insurance company.

This position reports to the Chief Information Security Officer (CISO) and is responsible for assisting other security department personnel in maintaining administrative, physical and technical information security safeguards that strengthen our information system posture and better support Baystate’s Mission to improve the health of the people in our communities every day, as well as supports continued progress toward Baystate’s Vision of becoming one of the leading health systems in the nation.

Under general guidance of the CISO, the incumbent will conduct incident response investigations, work with Baystate management and Human Resources to ensure appropriate and consistent corrective action, help identify opportunities for improvement, maintain policies and procedures that are designed to be operationally effective and efficient, maintain workforce training programs and awareness communications, and monitor compliance to policies, laws and regulations. The security analyst works with members of the IT division to select and deploy technical controls to meet specific security requirements, and defines processes and standards to ensure that security configurations are maintained.

  • The incumbent will have a working knowledge of security frameworks such as HIPAA, NIST, ISO or other industry standards that are relevant to Baystate Health.
  • Assisting in conducting investigations of suspected security and privacy incidents, whether internal or external to Baystate and whether intentional or unintentional and organize, document and report investigation results within the organization.
  • Coordinate investigations with clinical and administrative departments including Human Resources, client department management,
  • Hospital Security, Corporate Compliance, Access and Guest Service Administration, and others as needed.
  • Assisting in conducting information system activity reviews
  • Monitor and test application and network activity for assurance that systems of controls are in place and effective, and for compliance to BH policies, state and federal regulations.
  • Information system activity reviews should include, but are not limited to; failed logins by administrators and general users, file accesses, security incident tracking reports, unauthorized software, dormant accounts, abandoned sessions, password sharing, data leakage, unauthorized deletion of corporate data, adequacy of auto-logoff and anti-malware configuration, and misuse of administrator accounts, internet access, remote access, personal use of network storage, etc.
  • Assist in utilizing system reporting tools such as LogLogic, Tripwire, McAfee DLP, etc to assist in incident response investigations, monitoring security effectiveness and analyzing the output to suggest security
  • Assist in researching new threats and vulnerabilities and mitigating administrative, physical and technical safeguards improvements.
  • Assist with identifying, designing and implementing information security projects, provide subject matter expertise to other IT department teams and ensuring that IT division project plans include appropriate security activities.
  • Assist with developing security training, awareness reminders and related communications.
  • Assist with monitoring, assessing and suggesting enhancements to Baystate Health’s business continuity and recovery programs.
  • Assist with developing and publishing information security policies, procedures, standards and guidelines based on knowledge of best practices and compliance requirements along with processes that enable implementation.
  • Assist with risk assessments of Baystate Health information and technology systems by conducting accurate and thorough assessments of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of Baystate's information and technology systems. Assist with conducting periodic evaluations of technical and non-technical security safeguards to demonstrate and document compliance with Baystate’s security policy and the requirements of the HIPAA Security Rule as required by HIPAA.
  • Assist other security department members working with partner health system departments to identify requirements, using methods that may include risk and business impact assessments.
  • Assist other security department members working with security leadership to develop strategies and plans to enforce security requirements and address identified risks.
  • Assists other security department members advising in application development or acquisition projects to assess security requirements and controls and to ensure that security controls are implemented as planned.
  • Assists other department members advising partner and IT division security administrators on normal and exception-based processing of security authorization requests.
  • Assists other security department members planning and conducting penetration testing and vulnerability assessments.
  • Assists other security department members monitoring data loss prevention.
  • Assists other security department members define security configuration and operations and standards for security systems and applications, including policy assessment and compliance tools, network security appliances and host-based security systems.

Preferred Education:

  • Bachelor’s Degree preferred
  • Healthcare IT experience preferred
  • CISSP Certification preferred

Required Education and Experience:

  • Minimum 5 years in an IT Security role
  • Associate’s Degree required
  • Working knowledge internal controls & IT Risk Assessment and Mitigation procedures
  • Technical experience in security-related technologies such as Active Directory, encryption, remote access, anti-virus systems, etc.

Background sufficient to obtain working knowledge of:

  • Security reporting tools
  • HIPAA, Massachusetts 201 CMR 17.00, and ISO 27002:2005

Skills/Competencies:

  • Familiar with implementation of Application or Technical information systems
  • A basic knowledge of the 10 domains of the Common Body of Knowledge for information security:
  • Access Controls
  • Telecommunications & Network Security
  • Information Security & Risk Management
  • Application Security
  • Cryptography
  • Security Architecture
  • Operations Security
  • Business Continuity Planning
  • Regulations & Compliance
  • Physical & Environmental Security
  • Ability to work well in a team environment. Values information sharing, but recognizes situations requiring confidentiality.
  • Effective interpersonal, organizational, and administrative, communication and presentation skills, both oral and written.
  • Effective analytical/troubleshooting skills and ability to multi-task.
  • Effective negotiation and conflict management skills.
  • Experience in dealing effectively with people at different levels.
  • Self-motivated and able to work with little or no guidance.

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Job ID: 80309

Location: Springfield, Massachusetts

Full/Part Time: Full-Time

Regular/Temporary: Regular