MassMutual Financial Group JIRA / Confluence/ Bit Bucket Administrator in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



Seeking a Jira/Confluence and Bitbucket Administrator to provide technical support, administration, and maintenance of all Atlassian Products Suite. Candidate will be working as part of a small but rapidly growing high-energy team delivering creative solutions and enhancements of the Atlassian tools stack. Candidate will be interacting directly with our MassMutual users to understand their requirements and impact their experience through the design and implementation of new features and customizations in Jira/Confluence/Bitbucket.


  • Administer Atlassian Product’s, supporting both development and production environments for users.

  • Provide technical support for AWS cloud and database issues for Jira, Confluence and Bitbucket users.

  • Provide administration, maintenance, and upgrade support to Jira, Confluence, Bitbucket and integrated add-ons.

  • Monitor the system to respond to usability and performance concerns.

  • Manage AWS Cloud installations and perform required SW version updates to Jira, Confluence, Bitbucket and all installed add-ons.

  • Manage user accounts and AD groups.

  • Support development and changes to workflows, screens, fields, and permission schemes within.

  • Creating, managing, and supporting all administrative functions associated with the Atlassian product suite

  • Administering add-ons and integrations.

  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.

  • Working Knowledge cloud-based development, such as AWS.

  • Experience devise, test, and deploy integrations between Atlassian products.

  • A working knowledge of Agile (Scrum or Kanban) methodologies.

  • Set-Up/Maintenance/Optimization/Configuration of Atlassian products Testing/Sandbox/POC.

  • Set-Up/Maintenance/Optimization/Configuration of Roles & Permissions for Jira, Confluence and Bitbucket.

  • Set-Up/Maintenance/Optimization/Configuration of Jira, Confluence and Bitbucket Project’s.

Basic Qualifications

  • 2 Years of experience as a Jira, Confluence and Bitbucket Administrator.

  • Experience working in an Agile environment

  • Authorized to work in the United States without sponsorship now or in the future

Preferred Qualifications

  • 5+ Years of experience as a Jira, Confluence and Bitbucket Administrator.

  • Experience with Jira, Confluence and Bitbucket desired in the following:

  • Understanding of Jira permissions sets preferred.

  • Experience with add-ons.

  • Experience with migrating content.

  • Experience using REST APIs for integration to other tools.

  • Experience in both Amazon AWS Cloud platforms preferred.

  • Experience with SQL databases.

  • Ability to guide / mentor other Administrators and troubleshoot issues

  • Demonstrate self-motivation and the ability to grasp concepts quickly

  • Demonstrate sharp, analytical, problem solving, and decision-making skills

  • Agile (Scrum or Kanban) methodologies experience.

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)