MassMutual Financial Group Senior Business Project Manager in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.




The MMUS Business PMO team is looking to hire a Senior Project / Program Manager, responsible for establishing and leading large cross-functional initiatives supporting MM US strategic business goals. The Project / Program Manager will be the primary point of accountability to business sponsors and other parties for planning, day-to-day execution, management, implementation and reporting of large projects / programs often of varying scope, high complexity and non-contained risk that support basic to moderately complex business unit or corporate goals. The project/program will typically span multiple IT and/or business areas. Projects / programs may be concurrent and/or overlap. Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Work independently and apply advanced project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations. Understand, apply, promote and contribute to MassMutual delivery methodologies, standards and tools.


  • Single accountable party responsible for the day to day execution, holistic delivery, management, and reporting of moderate to large projects or programs, including managing resources, costs, scope and meeting deadlines according to plan

  • Maintain a matrix reporting relationship with the Business Owner & Project Sponsor for all accountable project execution activities

  • Accountable for all aspects of business deliverables & readiness including support being in place before production implementation (people, process & automation)

  • Demonstrates the ability to master and apply Project Management methodology & Resource Management

  • Work effectively with cross functional teams, including possibly leading / overseeing multiple Project Managers

  • Facilitate issue resolution and remove obstacles to ensure quality results are achieved

  • Accountable for identifying and resolving possible risk and develop/monitor risk plans

  • Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor

  • Facilitate lessons learned for business team and retain information in a central location (SharePoint) for future use

  • Guides team members in effectively providing input and using information generated from Project Management tools and processes


  • Bachelor’s Degree or higher

  • 10+ years of proven project management experience

  • 2+ years of proven program management experience

  • PMP certification preferred

  • Must be authorized to work in the US without requiring sponsorship


  • Experience in full cycle project leadership from conception to delivery

  • Proven delivery of Waterfall and Agile projects/programs

  • Experience managing program/projects with a budget of $5M+ Demonstrated ability to manage all aspects of projects to ensure it is aligned to and directly supports strategic objectives.

  • Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up

  • Demonstrated experience in developing, managing, monitoring and appropriate reporting on programs, projects and/or project tasks, controls and holistic project financials including but not limited to trends / variances / themes, continually monitor projects/programs against business case/CBA to ensure benefit realization

  • Proven leadership, with the ability to lead up, across, and down multiple business and technology divisions

  • Excellent communication (written, verbal, and presentation) and interpersonal skills.

  • Self-motivated, decisive, with the ability to adapt to change.

  • Strong functional and technical knowledge.

  • Strong with Microsoft office products


  • Focus on the Customer: Know your customers well; add value with a sense of urgency.

  • Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies

  • Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.

  • Work Collaboratively: Partner with others to achieve results that leverage the right resources

  • Achieve Results: Focus on winning; consistently exceed expectations, beat the competition

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

Ranked No. 93 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2018) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2018)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2018)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)