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MassMutual Sr Project Manager - Data Analytics in Springfield, Massachusetts

Position description

  • Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and a plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

The Job

  • The MassMutual Data Science & Advanced Analytics team is seeking an outstanding Project Manager. This individual will help manage our portfolio of innovative, data-driven products and enhancements aimed at transforming the insurance industry. The Project Manager will be expected to support the management and tracking of product/program delivery, KPIs/metrics, team documentation, and roadmap planning. In addition, the Project Manager will take on broader responsibilities, such as providing input to roadmaps for capacity planning or assisting in consolidating and prioritizing requirements from various groups. The expectation of the Project Manager includes being adept at problem solving, effectively communicating, and having structured thinking.

Key responsibilities and accountabilities

  • Lead broad scope of projects with medium to long-term focus

  • Engage with all levels across the enterprise managing relationships and expectations

  • Accountable for managing and driving program/ project execution on time and on budget

  • Identify, understand, and work to mitigate issues and risks proactively with the project team, business partners, and leadership

  • Work with technical leads and product managers to plan, develop technical scope of work, and manage the execution of projects/product changes in response to requirements from stakeholders

  • Lead project teams during all phases of the development life cycle including requirements gathering and analysis, design, build, pilot, implementation and continuous service

  • Facilitate client and project team interactions including scrums, sprint planning, sprint retrospectives, sprint reviews, incident management and release management

  • Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business

  • Drive process within a matrix management setting

  • Serve as a conduit of knowledge between functional and technical teams

  • Manage budget, timeline, and scope throughout the course of all assigned projects

  • Elicit, translate and simplify requirements

  • Document and organize acceptance criteria for user stories

  • Work with product managers to define improvements to business processes, assist decisionmakers in gathering information to make decisions, and help quality assurance test solutions

  • Develop plans for continuous service to support implementation of products

  • Act as a champion for data analytic capabilities by communicating their benefits and how they can be implemented

  • Motivate teams to work together, communicate, and deliver

  • Navigate ambiguity to deliver results

Knowledge, skills and abilities

  • 8+ years managing and driving the execution of complex projects

  • Bachelor’s Degree, preferably in Computer Science, Finance, Investments, Economics or Technology

  • PM Certification (PMP and/or Agile Scrum Master) preferred

  • Expert with project management tools and techniques, such as JIRA, Confluence, Scrum and Kanban

  • Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams

  • Skilled in applying judgment to balance process compliance with achievement of business objectives

  • Experience in/working in partnership with technical roles, such as an engineer, developer, data scientist, etc. a plus

  • Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables

  • Ability to assess a project's scope and the team's ability to execute

  • Outcome oriented with the ability to drill down from the big picture to process details

  • Ability to communicate objectives, plans, status, and results clearly

  • Strong leadership skills and influencer

  • Ability to collaborate across diverse teams and organizations

  • Strong organizational skills and detail oriented

  • Solid grasp of software technologies and stacks

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.