MassMutual Financial Group Sr. Technical Product Manager/Delivery Lead in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



Acts a Technical Product Owner of the team and drives:

  • Ideation- Drive technical product vision and direction. Identify new product opportunities, work with stakeholders to evaluate opportunities and determine the ones worthy of business and technology investment. Ability to understand emerging tech trends, see how they impact technical roadmap, and how they drive innovation

  • Prioritization and backlog management- Working with business and technology stakeholders, identify and build a prioritization framework to evaluate competing priorities and facilitate prioritization conversations. Working with partners, build a 2-3 year product roadmap and manage technical product backlog

  • Change management- Lead and collaborate on business readiness activities including product testing, end user education, rollout, iteration and support

  • People management: Has people management responsibilities leading a team of 6-25 people. Coach, mentor and provide career guidance for all team members and build domain expertise within the team

  • Accountable for managing projected cost of an initiative vs actual spend of work-cell(s)

  • Talent strategy: Accountable for selection and engagement of team members – attract, retain and develop talent

  • Accountable for delivery and health of work-cell (agile or waterfall) team(s)

  • Create an environment that is proactive, agile, economical, collaborative fun and accountable

  • Responsible for managing capacity / demand of team(s) – gathering demand from IT and business leaders and planning accordingly, working with Portfolio Head

  • Ensure execution is aligned with best practices and standards as defined by CoEs and solutions deployed are secure as per EIRM standards

  • Collaborate within and across CIO channels to identify delivery efficiencies, leverage teammates on the bench and ensure all teams are successful

  • Provides information to business partners about product line improvement opportunities and collaborates with them to drive down costs and support capabilities


  • Self-driven, extremely energetic individual who has the vision of enhancing the productivity of MM(IT) employees by leveraging the latest in technology

  • Understanding of the impact of IT on business results

  • Experience in managing business engagements starting from building strong relationship with the various business leads to balancing a wide variety of priorities

  • Experience and knowledge of domain and/or proven record of learning quickly

  • Has an understanding of an IT organization and which areas support tools, applications services and projects across IT

  • Proven ability to apply financial insights and draw accurate conclusions from financial and other quantitative information

  • Assists in the development and definition of the business partners’ strategy

  • Deep technical knowledge in application development

  • Excellent communication, presentation, influencing and reasoning skills

  • Demonstrated leadership in coordinating initiatives across business and organizational boundaries, and building effective cross-functional teams

  • Ability to travel and work under periods of stress.

  • Authorized to work in the United States with or without sponsorship


  • 5+ years of overall experience with at least 2+ years of IT leadership, business unit, or other functional leadership experience

  • College degree, MBA preferred


  • 2 years or more experience working on Salesforce as a developer or admin or in an operational role

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)